Duration: 6 months, Contract with possible extension
Shifts: 1st shift 8:00 am - 6:00 pm
33-40 hours/week Thursday-Monday
Onsite/remote/hybrid: 100% onsite in Mukilteo, WA
Interview Information:
2 rounds of interviews: 1 phone screen, 1 onsite interview at the below location.
The successful candidate: • Engages with diverse audiences warmly and professionally, consistently displaying hospitality and grace. • Stays calm and composed under pressure, making strong eye contact and maintaining a friendly, service-oriented communication style. • Handles difficult customer interactions by resolving complaints quickly and positively, ensuring customer satisfaction. • Communicates fluently in English, with the ability to engage in additional languages a plus. • Quickly learns and effectively shares information, helping visitors feel informed and engaged with exhibits and experiences. • Adapts quickly to new information and consistently follows standard procedures to ensure smooth operations. • Stands for extended periods (6+ hours), working across various locations such as ticket desk, gallery and other locations as assigned. • Must maintain punctuality and consistent attendance, ensuring reliable support for visitors. • Operates event, exhibit, or POS technology with proficiency, using it to enhance the visitor experience. • Has experience with memorization of scripted material, and teaching or facilitation of learning concepts. • Prefer experience with technology related to events, exhibits or POS. • Prior experience with Boeing and/or Boeing Future of Flight is a plus.
Day to Day:
This role will focus on Future of Flight operations such as ticket sales and general guest services, and will not be asked to memorize or present scripted material.
Qualifications: • Six months' experience working in customer services related position. • Six months' experience with technology related to events, exhibits, or POS • Proficient with Microsoft Office tools