Technical Portfolio Senior Associate at Alvarez & Marsal Holdings, LLC in Chicago, Illinois

Job Description:

Description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.

The Team

The Technical Portfolio Senior Associate is responsible for creating and developing specialized learning programs, including technical training, industry-specific courses, and methodology-focused instruction. This role works closely with Learning Partners, subject matter experts (SMEs), and delivery teams to ensure that training programs are aligned with the organization's goals and needs. The position requires knowledge of instructional design, learning content management, learning operations and project management, and excellent communication skills. The ideal candidate will have experience managing technical learning initiatives within a professional services environment. This is a hybrid role working three days in office.

How you will contribute

Learning & Development Operations:

• Team Collaboration: Partner with internal teams, including Learning Partners, subject matter experts (SMEs), and delivery teams to ensure the effective design, development, and evaluation of technical training programs.


• Training Needs Identification: Collaborate with Learning Partners to assess and prioritize technical training needs to ensure alignment with organizational goals, particularly addressing business and performance challenges.


• Best Practices Guidance: Advise on best practices and effective blended learning approaches to address identified technical performance challenges, ensuring the solutions align with business objectives.


• Design Proposals: Assist in developing design proposals, proof-of-concept prototypes, and Statements of Work (SOW) in partnership with business stakeholders, incorporating feedback from intended course users to align with technical learning needs.


• Operational Support: Assist in refining and managing the processes, methodologies, and tools for creating, organizing, delivering, and evaluating technical learning content.


• Course Catalog Assistance: Support the ongoing maintenance of the technical course catalog to reflect current offerings and ensure alignment with evolving business needs and priorities.

Course Design & Development:

• Content Development and Evaluation: Design and develop technical learning programs, including industry-specific and methodology-focused content, ensuring alignment with defined learning objectives. Evaluate the effectiveness of each program, attending courses as needed, and use insights to recommend areas for improvement.

• Existing Solutions Review: Partner with business stakeholders and Learning Partners to assess current technical learning solutions, facilitating updates, revisions, and continuous improvement to enhance impact.


• Asset Development/Curation: Contribute to the creation and curation of learning assets (e.g., digital media, print materials, graphics) using resources from internal teams and external vendors such as graphic designers and media specialists.


• Design Process Adherence: Ensure adherence to design principles and project timelines, so learning initiatives are delivered on time and in line with project specifications.


• SME Collaboration: Work directly with SMEs to develop and review content, ensuring accuracy and relevance to technical learning objectives.


• Instructional Design: Apply instructional design principles to create engaging, effective learning experiences, utilizing multimedia resources where appropriate, to enhance learner engagement and knowledge retention.

• Vendor & Tool Management:Manage relationships with content vendors and leverage development tools (e.g., Articulate, video editing software) to produce high quality learning materials.

Course Preparation & Execution:

• Delivery Coordination:Work with the delivery team to kick off new courses, ensuring readiness and alignment with portfolio objectives.

• Training Support:Provide on-site or remote support during course conduct, as needed, to ensure a seamless training experience and to evaluate course effectiveness.

Additional Responsibilities:

• Personal Professional Development: Continuously improve personal professional development to stay current with trends and best practices in technical learning, ensuring A&M's training solutions are innovative and impactful.

Qualifications

• Educational Background: Bachelor's degree in instructional design, education, human resources, business administration, or a related field.


• Experience: 3-5 years in learning and development, ideally with a focus on managing technical learning programs.


• Instructional Design Knowledge: Understanding of instructional design principles, with some experience supporting the development of technical learning programs.


• Project Management Skills: Strong project management skills with the ability to manage multiple tasks simultaneously.


• Analytical Skills: Strong ability to evaluate learning effectiveness through data analysis and apply insights to drive improvements in learning programs.


• Communication & Collaboration Skills: Excellent communication skills, with experience collaborating across teams, managing vendor relationships, and engaging with stakeholders at various levels within the organization.


• Organizational Skills: Strong attention to detail with the ability to manage multiple learning projects, meet deadlines, and adapt to shifting priorities in a fast-paced environment.


• Client-Facing Skills: Skilled in supporting senior leaders and teams through a client-facing approach and mindset.


• Resilience: Able to thrive under pressure, adapt to changing priorities, and navigate unexpected delays or last-minute project adjustments with confidence and flexibility.


• Professional Services Experience: Experience within a professional services or consulting environment is a plus.

Your journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.

We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.

Benefits Summary

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs

The salary range is $90,000 - $105,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.