Amazon Connect Developer at The Judge Group Inc. in Tampa, Florida

Job Description:

Location: Tampa, FL

Salary: $55.00 USD Hourly - $60.00 USD Hourly

Description:

Job Title: Amazon Connect Developer



Location: Remote



Contract: 12+ Months (Contract to extend)



As an Amazon Connect Developer, you will have a pivotal role in crafting, creating, and deploying inventive solutions using Amazon Connect, an innovative cloud-based contact center service.



RESPONSIBILITIES:

• Solution Crafting: Collaborate closely with clients and internal teams to grasp their business needs and transform them into effective contact center solutions utilizing Amazon Connect.
• Problem Solving and Assistance: Identify and resolve technical glitches linked to Amazon Connect implementations, delivering timely assistance to ensure the stability and optimal performance of systems.
• Integration Endeavors: Merge Amazon Connect with diverse systems, such as CRM platforms, ticketing systems, workforce management tools, and analytics platforms, fostering seamless data interchange and amplifying overall contact center functionality.
• Testing and Quality Assurance: Undertake comprehensive testing of Amazon Connect solutions to guarantee proper functioning, user-friendliness, and adherence to industry best practices and standards.
• Ongoing Enhancement: Remain current with the latest trends and advancements in contact center technologies, AWS services, and associated tools to pinpoint possibilities for enhancement and innovation.

REQUIREMENTS:

• Bachelor's degree in computer science, Engineering, or a related field (or equivalent practical experience).
• Robust programming skills in languages like JavaScript, Python, and Node.js are essential.
• Previous familiarity with shaping and executing solutions utilizing Amazon Connect is advantageous.
• Comprehensive AWS development/service background encompassing Lambda functions, S3, DynamoDB, Lambda, API Gateway, Kinesis, Kendra, etc.
• Proficiency in AWS CLI and AWS SDK, composing Infrastructure as Code through AWS CloudFormation, and devising IAM Roles according to AWS security best practices.
• Exceptional knack for pinpointing and resolving issues, coupled with meticulous attention to detail.
• Effective communication skills, both in writing and verbally, facilitating collaboration with clients and internal squads.
• Aptitude for translating customer business requisites into technical actions and collaborating with a development team to actualize those needs.
• AWS certifications affiliated with Amazon Connect (e.g., AWS Certified Developer - Associate) are advantageous.

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.



Contact: dtomar@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now