VP, Chief Underwriting Officer, Healthy Paws at Chubb in Philadelphia, Pennsylvania

Job Description:

JOB DESCRIPTION

Position Overview:

The Chief Underwriting Officer (CUO) is responsible for leading the underwriting strategy, risk assessment, and portfolio management for Healthy Paws. This executive role ensures profitability, compliance, and innovation in policy offerings while maintaining a balance between customer affordability and company sustainability. The CUO collaborates with actuarial, claims, marketing, and product development teams to drive business growth and risk management.

Key Responsibilities:

• Underwriting Strategy & Risk Management
  
  
  • Develop and implement underwriting policies and guidelines specific to pet insurance.
  • Assess risk factors, including breed-specific conditions, age, pre-existing conditions, and regional veterinary costs.
  • Optimize risk selection and pricing strategies to maintain profitability.
  
  
• Portfolio & Pricing Management
  
  
  • Work closely with actuaries to establish competitive pricing models.
  • Analyze underwriting performance, claims trends, and loss ratios to adjust pricing and coverage strategies.
  • Drive innovation in policy structures to improve customer retention and acquisition.
  
  
• Claims & Fraud Oversight
  
  
  • Monitor claims data to detect fraud patterns and adjust underwriting policies accordingly.
  • Work with the claims team to ensure fair and efficient claims handling.
  • Identify opportunities for automation and AI-driven underwriting improvements.
  
  
• Regulatory Compliance & Governance
  
  
  • Ensure compliance with insurance regulations and industry standards across different jurisdictions.
  • Collaborate with legal and compliance teams to update underwriting guidelines as needed.
  • Manage risk exposure and reporting requirements.
  
  
• Leadership & Cross-Functional Collaboration
  
  
  • Lead and mentor underwriting teams, fostering a data-driven and customer-centric culture.
  • Partner with marketing and sales teams to align underwriting strategies with business growth initiatives.
  • Collaborate with product development teams to introduce new coverage options and refine existing ones.
  
  

QUALIFICATIONS

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ABOUT US

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.