Bellman/Driver at Sonesta Hotels International Corporation in Houston, Texas

Job Description:

Job Description Summary

Seeking a Part-Time Bell Attendant/Driver who will be responsible for greeting guests and handles luggage in a courteous and efficient manner upon check-in and check-out. Delivers guest mail, messages, packages, etc. Pick up and deliver guest laundry. Drives the hotel shuttle to transport guests to and from the hotel within a three (3) mile radius.

Job Description

Qualifications and Requirements:

• High school education or equivalent


• Must speak fluent English


• Excellent communication skills


• Must have six months guest service experience or hotel experience preferred


• Valid driver's license required with a good driving record, which will be updated every 6 months


• Ability to stand and walk for prolonged periods of time


• Ability to bend, squat, kneel, climb, and reach daily


• Ability to lift, carry and store in overhead areas approximately 50 pounds and push and/or pull a luggage cart weighing approximately 200 pounds


• Ability to work in extreme temperatures


• Ability to read and write


• Ability to comply with van driver and/or valet parker requirements


• Flexibility for both AM/PM shifts, and may be required to work nights, weekend, and/or holidays

Duties and Responsibilities:

• Promptly greet, welcome, and assist guests upon arrival


• Assist guests to load and unload luggage from the vehicle


• Inform guests of parking options


• Safely handle luggage to and from guest rooms. May secure, tag, and store luggage at guest's request


• Deliver guest mail, messages, packages, etc. at guest's request


• Pick up and deliver guest laundry


• Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities


• Perform any other duties as assigned by management


• Perform a daily vehicle inspection of the shuttle at the start of the shift


• Always maintain hotel shuttle clean


• Transport guests to and from the hotel within a 3-mile radius


• Always remain on the scheduled route


• Ensure the safety of all passengers and their belongings


• Load/unload guest luggage


• Perform any other tasks as assigned by management

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts


• Hospital Indemnity


• Critical Illness Insurance


• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.