Under the supervision of qualified personnel, perform or assist with utility compliance work performing gas meter changes, leak surveys, customer gas turn on and offs, performing gas piping for meter relocations as well as responding to gas leaks and other emergencies during business and outside of normal business hours as an "on-call" first responder. Provide support for other departments as needed.
MAJOR ROLES AND RESPONSIBILITIES:
Position interfaces with Berkshire Gas customers while performing gas meter installations, meter changes of various sizes and capacity providing leak surveys and equipment safety checks.
Perform "fitting" gas piping work gas service upgrades or relocation of gas regulation and meters from inside to outside of customer owed property as directed.
Respond to gas emergencies for gas odor complaints and gas leak response during business and outside of normal business hours as "on-call" first responder.
Routinely performs debt collections by interacting with the customer.
Operates company owned vehicles and equipment.
Provides other services as required and supports other departments as needed.
JOB REQUIREMENTS:
Education & Experience/Training Required:
High school diploma or equivalent GED.
Valid driver's license with clean driving history
Must be able to secure DOT certification
Residency within the Eastern, Western, or Northern Division
Skills/Abilities:
Possess strong verbal and written communication skills with the ability to interface with customers at times regarding sensitive confidential information.
Competencies
Be a role model
Be agile
Collaborate and Share
Develop Self & Others
Empower to grow
Focus to achieve results
Technical Skills
Company:
THE BERKSHIRE GAS COMPANY
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.