Assistant Director, I-20 Processing and International Admission at University of Miami in Coral Gables, Florida

Job Description:

Current Employees:



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At the University of Miami, our mission is to transform lives through education, research, innovation, and service. We are committed to fostering a culture of belonging where everyone at the University feels valued and has the opportunity to add value. We intentionally shape our culture by adhering to a set of shared values and behaviors, service standards, and leadership expectations.


Our core values of diversity, integrity, responsibility, excellence, compassion, creativity, and teamwork provide the foundation for all our behaviors.


Our service standards of safety, caring, responsiveness, and professionalism provide guidelines for how we treat one another and those we serve.


Our leadership expectations-to build trust, be visionary, be inspirational, serve others, develop people, be courageous, be decisive, and demonstrate business acumen-provide behavioral expectations for University leaders.


About the role:


The Assistant Director facilitates the enrollment of international students at the University. The position manages immigration-related aspects of the admissions process for international students, including processing immigration documents related to admission and enrollment and advising academic departments and incoming students. The Assistant Director supports the Form I-20 issuance process for new students while ensuring compliance with federal regulations and reporting requirements.The Assistant Director also serves as a Designated School Official (DSO) for the F-1 visa student program.


Core Job Functions:

• Evaluate immigration documents for the Form I-20 issuance process for new students while ensuring compliance with federal regulations and reporting requirements.
  
  

• Completes deadline-driven assignments requiring the collection of data and enters data into electronic databases, such as ISSM, which interfaces with the U.S Department of Homeland Security's (DHS) and U.S. Department of State's Student and Exchange Visitor Information System (SEVIS), the U.S. government's electronic database and tracking system for international students and dependents in F-1 status.
  
  

• Performs clerical and administrative functions, which include Word processing to produce and edit documents and reports, operating electronic mail and databases, maintaining confidential information, entering data, and maintaining departmental records and shared files. In addition, prepare Form I-20 issuance cycle for Summer, Fall, and Spring: Update forms, departmental contact information, materials, and ISSM templates.
  
  

• Work closely with the Undergraduate Admission Operations team and Graduate departments to provide information, guidance, and training related to Initial Form I-20 Request and issuance.
  
  

• Issue initial attendance Form I-20 for all prospective undergraduate, graduate, law, and medical program students.
  
  

• Provide guidance on federal immigration regulations and assistance in resolving complex problems concerning immigration status and compliance for new incoming students.
  
  

• Review, analyze, and remain current on federal regulations and procedures affecting international students.
  
  

• Provide pre-arrival information for international students.
  
  

• Assist with developing professional written materials and website content to inform international students.
  
  

• Prepare statistical data and information on international students for multiple uses throughout the University and externally, including analysis and research.
  
  

• Participate in professional development opportunities.
  
  

• Provide support during on-campus admission events (e.g., open houses, admitted student events, scholarship weekend).
  
  

• At selected times of the academic year, rotate with other counselors to serve as "Admission Officer of the Day" (e.g., meet with walk-in visitors, handle phone calls, and give presentations to guests).
  
  

• During the fall semester, as the first reader, evaluate undergraduate applications for admission based on the University's recruiting goals and standards.
  
  

• Other duties as assigned by the Assistant Director of the Office of Undergraduate Admission
  
  

Knowledge, Skills, and Abilities:

• Knowledge of Family Educational Rights and Privacy Act (FERPA) policies and procedures.
  
  

• Knowledge of ISSM, a web-based case management system that allows schools to interface with SEVIS electronically, is preferred.
  
  

• Knowledge of U.S. Department of Homeland Security and U.S. Department of State documents and procedures related to F-1 immigration statuses is preferred.
  
  

• Strong interpersonal communication skills with the ability to work collaboratively with others.
  
  

• Ability to organize, prioritize, and manage projects from inception to completion with strong attention to detail and minimal supervision.
  
  

• Ability to accurately verify data from various sources and correctly input it into databases with a strong focus on detail, maintaining a consistent and efficient data entry speed.
  
  

• Proficient in Microsoft Office Suite applications, including Excel, Word, and PowerPoint.
  
  

Education Requirements (Essential Requirements):

• Bachelor's degree in Higher Education, International Affairs, Counseling, or a related field is required. Master's degree preferred.
  
  

• Any appropriate combination of relevant education and/or work experience may be considered.
  
  

Work Experience Requirements (Essential Requirements):

• Minimum one year of experience; two years of related experience preferred. Experience as a Designated School Official (DSO) advising F-1 international students on immigration matters strongly preferred.
  
  

• Prior work experience in a university setting is preferred.
  
  

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.



Job Status:

Full time



Employee Type:

Staff



Pay Grade:

A9 Apply Now