Call Center Pharmacy Technician 1 at The Ohio State University in Columbus, Ohio

Job Description:

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.


• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:Call Center Pharmacy Technician 1Department:Retail Rx | OSU Specialty Pharmacy Ackerman

Scope of Position

Under the direction of a pharmacist and in coordination with other technicians, the Pharmacy Technician I is responsible for packaging, preparation, and distribution of medications, inventory control, customer service and maintaining pharmacy records. The Technician must participate in continual training opportunities provided by the department to develop ongoing skills in other areas of the pharmacy. The Technician must comply with all rules and regulations of the hospital and pharmacy department. If registered as a pharmacy technician trainee with the OH Board of Pharmacy, the Technician must complete OSU Wexner Medical Center (OSUWMC) employer-based training program. This position must also complete PTCB or NHA certification within 270 days of the hire date and update OH Board of Pharmacy registration status to Certified Registered once requirements are met, unless such certification and registration status is in place upon hire. All technicians must maintain a current PTCB or NHA certification and OH Board of Pharmacy Certified Registered Technician status throughout employment in order to work as a pharmacy technician at OSUWMC Department of Pharmacy.

Position Summary

Responsibilities for this position include but are not limited to: Answering inbound phone calls from patients, using eMAR and dispensing software to arrange and document medication refills and shipments, processing insurance claims and resolving complex charging rejects, and making outbound calls to patients and insurance companies to facilitate medication fills. This position requires a minimum of 1 year experience as a pharmacy technician in a retail or call center setting.

Minimum Qualifications

High School graduate or equivalent. Certified Pharmacy Technician. 0 years of relevant experience required. 0-2 years of relevant experience preferred.

Additional Information:Location:Ackerman Rd, 660 (0242)Position Type:RegularScheduled Hours:40
Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.

Apply Now