The Informatics Practice Specialist II provides leadership, direction and consultation in the planning, development, implementation, optimization and evaluation of KP Health Connect (KPHC) Clinical Informatics efforts and other clinical systems. Provides expertise and support in the development and implementation of nursing applications. Partners with Information Technology, Nursing, QRM, medical and operational leaders to ensure existing and future information systems facilitate clinical practice, delivery of safe patient care and are consistent with clinical practice standards and aligned with federal, state, and local regulations.
Essential Responsibilities:
Collaborates and partners with Medical Center leaders, other Service Directors, and key stakeholders (e.g. Quality, PCS, IT) in identifying and implementing innovative models and best practices within clinical information systems.
Advocates use of KPHC/other clinical systems and directs development and implementation of changes to improve quality, care experience, and efficiency across the continuum of care.
Represents patient care services informatics needs at local and regional KPHC and other clinical system domains, governance committees, and other medical center workgroups.
Manages clinical systems to achieve a high level of customer satisfaction with emphasis on customer service and highest standards of quality and innovation.
Provides program planning, management and consultative services in areas of clinical education: training; development; and continuous learning.
Collaborates with medical center leaders to identify training needs for nursing staff in existing and new applications.
Aligns clinical education/development services/programs with current and future needs for a competent professional workforce.
Provides coaching and consultative services to clinical leaders to analyze/diagnose/ solve clinical performance problems.
Conducts ad hoc training, and ensures appropriate utilization of KPHC and other clinical systems.
Provides leadership and technical advice related to KPHC, process and workflow design, data management and related processes.
Works in partnership with leadership and staff to translate nursing requirements into specifications for nursing information systems.
Evaluates the impact the information systems have on user workflow.
Identifies workflow and process changes that will enhance the use of nursing and clinical information systems.
Coordinates and facilitates on-going KPHC evaluation including: user accuracy, data integrity, and system reliability.
Develops and implements action plans as needed to support user accuracy, data integrity and system reliability.
Participates in post implementation change evaluation and supports users in maintaining changed processes.
Manages the impact of KPHC changes on the delivery of patient care and member services, including escalating change requests, planning upgrades, facilitating planned downtime, communicating changes to end users and leadership.
Participates in interdisciplinary and process improvement teams to identify potential future uses for KPHC/other clinical systems and potential improvements in the current use of the systems.
Maintains up-to-date knowledge of trends and advances in the field of Nursing and Healthcare Informatics, nursing practices and regulatory standards.
Serves as a nursing informatics resource, to individuals and teams throughout the facility.
Coordinates internal and external communication, represents nurse informatics to internal and external group.
Informatics Specialist may manage a team.
Basic Qualifications:
Experience
Minimum five (5) years nursing experience in patient care.
Education
Master's degree required in related field.
BSN or bachelor's degree in health care related field required.
Graduate of accredited school of nursing.
Within three (3) years of employment, completion of certification program in any healthcare-related area of Informatics OR Completion of a Master's Degree in healthcare-related area of Informatics from an accredited institution