Call Center Specialist at Compunnel Inc. in Columbus, Ohio

Job Description:

• Handle inbound and outbound customer calls professionally.
• Address inquiries, resolve complaints, and provide product/service information.
• Document customer interactions and escalate issues as needed.
• Meet performance targets for call handling and customer satisfaction.

• High school diploma or equivalent.
• Strong communication and problem-solving skills.
• Basic computer proficiency and ability to multitask.
• Open to fresh graduates; prior customer service experience is a plus.