Responsibilities of the Operations & Administrative Manager:
The Operations & Administrative Manager will play a critical role in overseeing daily operations and administrative functions to ensure efficiency and organizational effectiveness. This position requires a blend of operational oversight, human resources coordination, financial administration, and executive support. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities in a fast-paced environment.
Key Responsibilities:
Operations & HR Management:
Organize and oversee daily business operations to ensure productivity and efficiency.
Manage HR processes, including candidate procurement, screening, interviews, hiring, onboarding, and compliance.
Maintain HR documentation, including employee records, handbook updates, and annual review coordination.
Oversee employee disciplinary documentation and performance improvement plans as needed.
Manage payroll processes and ensure compliance with company policies.
Coordinate and oversee company-wide internal communications and weekly team meetings.
Administrative & Financial Responsibilities:
Assist with tracking and managing accounts receivable, including creating and maintaining 15/30/45/60-day AR messages to clients.
Oversee the compliance measures for Venture ensuring that SOC1 & SOC2 operation measures are followed and maintained.
Occasionally assist with client invoicing, financial reporting, and QuickBooks-related tasks.
Organize and document internal workflow boards for improved project tracking.
Client & Vendor Management:
Serve as a liaison between staff, clients, and external vendors to facilitate smooth operations.
Occasionally assist with coordinating client relationship-building activities.
Assist with new client contracting, onboarding, and offboarding processes.
Maintain confidentiality of all client and internal company information.
Required Skills & Qualifications:
3-5 years of experience in an operational or administrative role.
2-3 years of recent experience in a recruiting role.
Ability to work onsite in our Corporate Office in Carmel, IN
Preferred HR, accounting, or project management experience.
Strong written and verbal communication skills with exceptional attention to detail.
Ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment.
Proficiency in QuickBooks and Microsoft Office Suite.
Ability to work independently and remotely while maintaining a high level of accountability
Benefits • Health insurance • Dental • Vision • Life • 401K w/match • PTO