Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents.
Position Overview
The Director of the Project Management Office will establish and lead the Project Manager Office, integrating Lean principles to enhance project efficiency and effectiveness. This role involves developing PMO processes, mentoring project managers, and ensuring projects align with strategic objectives. This individual must be fluent in both spoken and written English, prefer bilingual in Spanish.
Essential Job Functions & Responsibilities
PMO Development and Leadership
Establish and manage the PMO, defining the structure, standards and processes
Develop and implement PMO policies and procedures to ensure project consistency and quality
Identify and Implement a PMO maturity model by reviewing our current state and maturity level, and then selecting an appropriate model that aligns with our goals and industry
Oversee the selection and implementation of project management tools and software
Project Management and Process Specialist Oversight:
Assemble and lead a diverse team of Project Managers, Process Engineers, and Process Improvement Specialists ensuring the team is implementing effective strategies that align with the company's short-term and long-term strategic goals
Responsible for supporting hiring, training, onboarding, and support for all team members to ensure high performance
Train and coach team members, team leaders, and team trainers on Lean methodologies
Facilitate team meetings and 1:1's with team members to foster a culture of collaboration, accountability and continuous learning
Accountable for facilitating skip-level meetings with indirect reports to support with developing and improving processes
Monitor project progress, ensuring adherence to timelines, budgets, and quality standards
Facilitate regular project review meetings and provide status updates to senior management
Develop and maintain project dashboards and scorecards to provide visibility into project performance
Lean Methodology Integration:
Apply Lean principles to streamline project management processes and eliminate waste
Conduct process evaluations and implement improvements to enhance efficiency
Implement and ensure a robust change management process, ensuring that Project Managers are documenting, evaluating and approving any changes or potential risks to project scope, timeline, or resources
Stakeholder Engagement:
Collaborate with department leaders to align projects with organizational objectives
Work with Project Managers and teams to develop risk mitigation strategies and contingency plans
Address and resolve project-related issues and conflicts
Manage stakeholder expectations and ensure effective communication throughout the project life cycle
Process Improvement & Best Practices
Standardize and continuously improve project management methodologies, tools, and practices across the Firm
Foster a culture of continuous improvement by gathering and facilitating feedback from project teams and stakeholders to refine processes and enhance project delivery
Regularly assess and adjust PMO strategies, in collaboration with leadership, to address changing business needs and market conditions
Essential Skills, Knowledge & Abilities
Proven experience in both establishing and leading a PMO•
Strong understanding of project management methodologies and principles
Expertise in Lean principles and their application in project management
Excellent leadership, organizational, and communication skills
Ability to oversee multiple projects and priorities simultaneously
Proficiency in project management software and tools
Strong problem-solving and analytical skills, with the ability to assess complex situations and develop actionable plans
Ability to make data-driven decisions, balancing the needs of stakeholders, risks, and the overall strategic direction of the Firm
Minimum Qualifications
Bachelor's degree in Business, Management, Engineering or related field
PMP certification required
Experience building and managing a successful PMO
Lean Six Sigma Black Belt preferred
Minimum 15+ years experience in project management, with at least 7 years in a leadership role within a PMO