A leading financial services organization specializing in residential mortgages is seeking a Corporate Trainer to support its company-wide training initiatives. Our mission is to provide exceptional service through streamlined processes and effective communication while fostering a culture of excellence, innovation, and teamwork.
Role Overview:
The Corporate Trainer will collaborate with the Training Manager to assess training needs, develop materials, implement company-wide learning programs, and measure training effectiveness. This role is crucial in ensuring employees are equipped with the knowledge and skills required to meet business and industry standards.
Key Responsibilities:
Facilitate engaging classroom and webinar-based training sessions tailored to various adult learning styles.
Develop and deliver new hire training programs and ongoing department-specific learning initiatives.
Manage the classroom environment, analyze training effectiveness, and identify areas for improvement.
Assist in the creation of training guides, job aids, and curriculum materials.
Design interactive learning activities, exercises, and assessments to reinforce key concepts.
Support department-wide initiatives to enhance training effectiveness and employee development.
Contribute to continuous learning improvements and implement best practices.
Assist in the administration of the Learning Management System (LMS), ensuring training completion is accurately tracked.
Maintain accurate training records and documentation.
Perform other related duties as required by leadership.
Qualifications & Skills:
2-5 years of experience in the mortgage industry.
Prior experience in Loss Mitigation required.
2-5 years of experience in professional classroom facilitation and/or a training capacity preferred.
Strong facilitation, presentation, and communication skills.
Excellent attention to detail, time management, and organizational skills.
Ability to adapt to changing business needs and meet deadlines in a dynamic environment.
Self-motivated team player with a positive attitude and strong work ethic.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Familiarity with e-learning tools such as Articulate Storyline or Presenter is a plus.
Education Requirements:
Bachelor's Degree preferred; candidates with relevant professional experience will also be considered.
Additional Information:
Employees are required to have a smartphone that meets security standards for installing company-approved authentication apps. Employment is contingent on meeting this requirement.
Benefits & Perks:
Comprehensive medical, dental, and vision insurance.
Health Savings Account with employer contribution.
401(k) retirement plan with employer match.
Paid parental leave.
Pet insurance.
Tuition reimbursement.
Employee Loan Program.
Volunteer Time Off (VTO) and corporate social responsibility initiatives.
If you're passionate about learning and development and want to make an impact within a growing organization, we encourage you to apply!