Reporting to the Manager, Administrative Assistant will be responsible for inputting sales orders and client information into our personalized company's system, arranging the shipments, creating shipping documents and following up with clients on past due orders.
Role Priorities
Coordinate logistics schedule by communicating with suppliers, NVOCCs (Non-Vessel Operating Common Carriers) and customers.
Create and organize files for shipping documents such as invoice, packing list, shipping instruction etc. and keep them in the company's system.
Performance Requirements
Create purchase order and sales confirmation to make entry in the company system
Communicate with suppliers and customers by email or phone.
Request NVOCCs to arrange logistics based on suppliers'/customers' request.
Provide schedule information to vendor for pick up and to customer for delivery date
Review shipping documents (BL, COA, packing list, invoice, etc.) and keep them in company's folder.
Make entry for order information in company's system and issue shipping instruction, invoice and packing list to send to NVOCCs.
Keep monitoring shipping schedules and report updates to customers if there is any change.
Provide shipping docs sent by NVOCCs to customer.
Request sales entry to accounting dept through company system
Educational Requirements:
High School Diploma
Preferred Skills and Experience
Work experience in trading company, forwarder, NVOCC and/or shipping company.