The Operations Administrator supports the operations team by managing essential administrative tasks related to item setup, content management, and program documentation. This role ensures accurate data entry, maintains organized records, and facilitates communication between teams to support seamless execution of projects. The ideal candidate is highly detail-oriented, proactive, and comfortable working with multiple stakeholders across various regions.
Essential Job Duties and Responsibilities:
-Item Setup:
o Sam's Club:
o IDM entry
o Excel Sheets completion
o Freight Factor Form submission
o Costco:
o Specs form completion
o Factory form completion
o Inline & Ecom IA processing
-Content & Documentation Management:
o Image processing:
o Bundle image creation
o Image resizing
o Recording and tracking item information
o Updating internal trackers
o Saving and organizing communication in designated folders
o Web Content Forms (varies by region)
o Recycling Forms (varies by region)
o Coordination of language translations
o Preparation and management of quote sheets
-Kickoff Support:
o Assist in building kickoff documentation, including:
o Artwork Briefs
o Statements of Work (SOW) for packaging partners
-Additional Responsibilities:
o Maintain organized digital files and records for efficient access and retrieval
o Support operations team in coordinating forms, documents, and submissions to ensure program accuracy
o Communicate effectively with internal teams to track project statuses and identify areas needing follow-up
o Perform other administrative duties as assigned to support the operations team
o All other duties as assigned
Required Experience:
-Strong organizational skills with attention to detail
-Proficiency in Excel
-Ability to manage multiple tasks in a fast-paced environment
-Strong communication skills and ability to work collaboratively with cross-functional teams
Ideal Candidate Profile:
-Detail-oriented and highly organized
-Comfortable handling repetitive tasks with accuracy
-Proactive and eager to support team initiatives
-Problem-solving skills with the ability to anticipate needs and take initiative
-Familiarity with retail item setup and digital asset management is a plus