We are seeking an exceptional General Manager to lead the opening and oversee the daily operations of a high-end French Mediterranean restaurant and champagne lounge in downtown Washington, D.C. This exquisite venue aims to attract and serve the international community that DC encompasses and redefine fine dining with an opulent ambiance, refined cuisine, and world-class service. Adding to the allure, the restaurant will feature a world-renowned, top French chef, celebrated globally for his extraordinary culinary artistry. His unparalleled skills and innovative approach will make the restaurant a true culinary landmark, elevating it to the forefront of the global fine dining scene.
As the General Manager, you will be at the forefront of creating a one-of-a-kind guest experience, establishing impeccable standards, and positioning the restaurant as a premier destination for luxury dining and sophisticated social gatherings. This is an extraordinary opportunity to join from the ground up, bringing your extensive expertise in luxury dining and hospitality to a high-profile role. You will have the chance to shape and elevate an iconic new establishment in D.C.'s vibrant culinary scene, catering to a discerning clientele and setting new benchmarks for excellence in service, quality, and ambiance.
Key Responsibilities
Operational Excellence
Oversee all aspects of daily restaurant operations, ensuring that all established systems, processes, and standards are rigorously upheld to provide a seamless, high-quality guest experience.
Maintain an unwavering commitment to consistent quality improvement, championing best practices and encouraging all managers to elevate their performance.
Leadership & Team Development
Build, mentor, and lead a high-performance team across all areas (front-of-house, kitchen, and support staff) that exemplifies professionalism and luxury service.
Act as a role model for other managers and staff, driving them to excel and take pride in delivering an unforgettable dining experience.
Mentor and develop managers and staff, fostering individual growth, advancement opportunities, and a culture of care and collaboration.
Guest Experience
Foster an environment of exceptional service, treating all guests and staff in a way that upholds the restaurant's high standards and reputation.
Personally ensure that VIPs and high-profile guests receive a memorable experience, handling escalated issues with grace and professionalism to turn challenges into positive outcomes.
Sales & Financial Management
Manage budgets and financial performance to meet revenue goals while maintaining the balance between profitability and exceptional guest and staff experiences.
Follow established budget guidelines, making financially sound decisions in alignment with P&L expectations.
Prudently adjust actions to maximize profitability, consistently monitoring inventory, cost control, and expense management for optimal financial results.
Strategic & Long-Term Decision Making
Make strategic decisions that align with the long-term interests of the restaurant, focusing on sustainable growth and enhancement of the venue's reputation.
Seek new opportunities to improve operations and elevate the guest experience, always with a focus on enhancing quality, service, and brand image.
Brand & Culture Development
Partner with ownership to maintain the restaurant's unique blend of French Mediterranean influences, ensuring it reflects the desired image and elevates the restaurant's standing as a top luxury dining destination.
Consistently communicate goals, concerns, and updates with ownership, fostering transparency and collaboration in support of the restaurant's objectives.
Compliance & Safety
Ensure full compliance with health, safety, and licensing regulations, creating a safe, welcoming environment for guests and staff alike.
Uphold all company policies and legal requirements without exception, promoting a culture of safety, integrity, and accountability.
Reputation & Integrity
Uphold the restaurant and ownership's reputation, demonstrating an exemplary work ethic and professional conduct.
Work with a proprietary mindset, always acting in the best interest of the restaurant's image and standing in the community.
Qualifications
7+ years of experience as a General Manager or senior management role in luxury dining or fine-dining restaurants.
Proven track record of achieving high guest satisfaction, building strong teams, and meeting financial targets.
Exceptional leadership, organizational, and interpersonal skills with a passion for guest experience and luxury service.
Strong knowledge of financial management, cost control, and budgeting.
Bilingual proficiency in French is preferred; fluency in Italian or Spanish is also highly valued.
Familiarity with French Mediterranean cuisine or similar high-end dining experience preferred.
Perks
Be part of a premier restaurant at its inception, redefining luxury dining in D.C.
Competitive salary with performance-based incentives.
Opportunities for career growth and development within an elite culinary brand.