Pay range: $28 - 35/hour on W2 (depending on experience/interview)
Job Type: 1 year Contract role with the possibility to extension OR Direct Hire
Shift: Wednesday to Saturday, 7 AM to 6 PM PST.
Job Description:
Interacts with customers, company account team, and field service representatives to handle a variety of pre-sales and post-sales service functions for both domestic and international customers.
Engages in extensive direct customer interactions, responsible for processing customer orders in SAP with expediency and accuracy, including machine down orders, RMAs, exchanges, and service orders.
Responsible for order entry, validation, and monitoring orders to ensure they meet delivery schedules.
Experienced in outbound and reverse order processing.
Must be flexible to work weekends and holidays.
Requirements: 1-2 years of SAP order processing and call center experience.
Must be highly responsible and able to follow through on tasks to completion.
Clear and effective verbal and written communication.
SAP knowledge
Flexible to handle different situations and work schedule.
Education:
Must be high school graduate
"Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors."