All My Sons Moving and Storage is seeking a Reputation Management Specialist with a strong focus on customer service, communication, and detail oriented. We are growing fast and committed to growing the capabilities of our career-minded employees. Our Reputation Management team provides direct aid to our customers through the AMS online monitoring/resolution process in real-time. Join our quickly growing Reputation Management team, where employees are valued for their contributions and the perspectives they bring!
How we elevate YOUR journey: Develop, move-up, earn well.
We offer awesome incentives for top performers. Our top performers consistently earn a monthly bonus between $600-$1,000.
We offer a 401K program, PTO, and insurance options. Be inspired, encouraged, and cheered on by the team you work with!
Make an impact: Lend a helping hand directly.
Resolve issues regarding online reviews, damages, services, and billing. Through prompt communication over the phone, and via email, our Reputation Management team is highly valued for their compassion, empathy, and ability to resolve issues quickly.
Learn and grow: Our Reputation Management team is a department focused on expanding the interpersonal capabilities of each team member so that we may better service our customers. Enhance your potential by growing with us!
We hire quickly and enjoy what we do! Reply and set up an interview today!
Position Requirements: • Must have a strong background using Excel. • Demonstrated commitment to customer service. • Demonstrated effective communication skills. • Experience using Birdeye reputation management platform is a major plus but not an overall requirement. • Paid Time Off • Vision, Dental, Health insurance • 1 work from home day, weekly
Base Pay: $20-$25/hr. (with additional monthly bonuses based on performance, up to $1,000.00)
Total compensation range: $41,600 - $64,000
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Full time, 8-hour days
Work Location: Carrollton, TX
We are an Equal Opportunity Employer and are a drug-free workplace