We are seeking a motivated and detail-oriented Branch Administrative Assistant III to join our team for a 5-6 month contract. In this role, you will provide essential administrative support to ensure the efficient operations of the branch office. The Branch Administrative Assistant III will be responsible for managing a variety of administrative tasks, including customer service, document preparation, research, clerical duties, and office management, all performed under intermittent to low supervision.
ESSENTIAL FUNCTIONS
Provide high-level clerical support to Processors, including special projects, reports, and document requests (insurance, certificates, appraisals, etc.).
Complete loan file audits, ensuring accuracy and compliance with internal requirements, including reconciling files and maintaining records.
Print and distribute disclosure documents to clients.
Communicate with escrow companies to track and follow up on trailing items until received.
Resolve invoice discrepancies related to appraisals and credit reports.
Assist Branch Manager and Branch Operations Manager with administrative tasks as necessary.
Answer incoming calls, providing information or directing them to the appropriate person.
Manage incoming mail and packages, ensuring accurate distribution and logging.
Assist with mailings and office supplies management, placing orders and ensuring timely delivery of necessary items.
Coordinate with IT Helpdesk to troubleshoot office technology issues.
Perform general office duties, including photocopying, faxing, and filing.
Prepare materials for meetings, marketing campaigns, and other deliverables.
Keep the office organized by maintaining cleanliness in common areas and refreshing supplies.
Prepare, type, and distribute correspondence, memos, and reports.
Coordinate meetings and events, including preparing agendas and setting up facilities.
Create and maintain forms to streamline office workflow and efficiency.
Perform additional duties as assigned.
QUALIFICATIONS
High school diploma or equivalent required.
Minimum of four years of experience in an administrative role, preferably in a mortgage or finance-related field.
Experience in loan processing or origination is highly preferred.
Typing speed of 60-70 words per minute.
Exceptional customer service skills with a professional and courteous demeanor.
Strong attention to detail, organizational skills, and ability to multitask.
Proficient in Microsoft Word, Excel, and PowerPoint.
Excellent verbal and written communication skills, with attention to grammar, spelling, and punctuation.
Ability to maintain confidentiality and demonstrate discretion.
Self-motivated with a strong work ethic and commitment to quality.
Ethical, with a dedication to upholding company values.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
REQUESTING AN ACCOMODATION
Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.
PAY TRANSPARENCY POLICY STATEMENT
Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington.