Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around the globe. As the world's top maker of home appliances, Midea is proud of its 166,000+ employees and presence in 200+ countries, including here in the U.S.
Headquartered in Parsippany, N.J., with an innovation hub in Louisville, Kentucky, Midea America provides practical innovations that surprise and delight, creating moments to cherish at home.
Midea's lineup of appliances - from refrigerators to air conditioners, laundry solutions and floor care - are high quality, reliable, and affordable. By thoughtfully engineering performance, convenience, and design into every product, Midea delivers on the promise of every appliance.
To continue to strengthen its base and support its growth in the US, Midea is expanding its Research and Innovation capabilities. To support this effort the Small Appliances division (SDA) has opened a new position for a Sales Engineer at the Midea America Research Center (MARC) in Louisville, KY.
The Sales Engineer will be responsible for supporting all countertop cooking appliances including the following:
Air Fryers
Electric Grills
Electric Pressure Cookers
Slow Cookers
Multi-Cookers
Rice Cookers
Food Processors
Stand Mixers
As a key member of the Small Appliances Team, this role will support the North America sales team by providing technical support, competitive & industry analysis, attending PLRs, trade shows and customer meetings. Secondary, this role will also help to guide the decision-making of major R&D programs and issues, fueling innovation pipelines, systematically solving key consumer pain points and coordinating global activities to enhance Midea's portfolio of product offerings.
This position is eligible for hybrid/remote work, with the expectation to be in-person one week a month. Domestic and International travel will be required.
Essential Job Responsibilities
Provide technical support and liaison for PLRs, trade shows, customer meetings, and sales pitches
Understand product functionality & features across all SDA categories and be able to translate the benefits to potential customers.
Generate monthly sales and market data reports to inform strategic decisions and shape small domestic appliances strategy
Act as a technical consultant, developing working relationships with existing and incoming customers to further the Midea brand
Analyze sales, trends, and market data to identify opportunities for innovation. Conduct new product analysis and generate reports for R&D teams to identify opportunities for innovation
Perform competitive reviews and track consumer sentiment on competitive products.
Identify new technologies or features that resonate with consumers to diversify our product portfolio
Support consumer insights through location interviews, focus groups, and field tests
Utilize CAD software to design new prototypes and support product development
Create intellectual property portfolio protecting technology and innovations
Collaborate with R&D Leadership, Marketing, Consumer Insights, Industrial Design, Sales and Quality in developing and maintaining multi-generational technical innovation roadmap
Act as the voice of consumer (VOC) throughout the entire R&D process
Meet with customers to understand potential product offerings and associated requirements. Lead team to convert these customer needs into viable product strategies
Design, initiate, and lead research projects to deliver the next generation of products for the US market based on consumer insights and technology trends
Mentor co-op students and young engineers, fostering a culture of learning and development
Participate in design reviews to ensure product quality and innovation
Other duties as assigned
Qualifications
3+ years of experience in research and development, product development, and/or innovation in home appliances, consumer goods, or related industry
Bachelor's Degree or above in Engineering, or related field
Proven experience of translating consumer pain points into product innovation
3+ years of experience in both R&D and sales engineering, or a similar role
Strong analytical skills, with the ability to interpret and present market data and trends
Passion for innovation and customer-focused solutions
Proficient in SolidWorks, Creo, and other 3D CAD software
Domestic and international experience and multi-cultural mindset
Experience working in cross-disciplinary teams. Leading and coaching skills preferred
Excellent communication, motivation, and coordination skills
Goal oriented and self-managed personality with a strong entrepreneurial spirit
Strong problem solving and risk management skills
Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.