The Commercial Department Manager (CDM) will lead the commercial department team members in the areas of new business, renewal management, and client servicing. The CDM will participate in strategic operational functions within the department to advance the knowledge of team members. The CDM will add value and profitability to Single Source Insurance while moving the agency forward to accomplish the strategic mission of the company.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Oversee proper input of policy information in Vertafore/AMS 360
Tracking of new, renewed and cancelled accounts
Successfully pull reports including renewal lists
Track and report on monthly and overall retention
Provide Instruction and Correction to Commercial Lines Team members in areas related to properly following company and department procedures and agency protocols.
Track team member progress on client accounts to ensure accuracy and timely completeness.
Keep up to date on industry changes and inform the team.
Monitor carrier updates to ensure most profitability on lines of business.
Present department summaries to executive team as requested to apprise of department issues and achievements and report status updates.
Attend Continuing Education classes and Professional advancement education to maintain all industry licenses and advance individual learning and enhance management skills.
Assisting Human Resources in periodic reviews for department staff
Conduct disciplinary reviews and performance improvement plans when required.
Assist HR in job descriptions, intern objectives and recruiting efforts/interviews for department team members.
View, accept or deny time off requests from team members in a timely manner.
Represent the company and department in a professional and positive manner in relations with other personnel, customers, vendors, and marketers.
Competencies
Understanding of Commercial Insurance Rating Factors
Communication proficiency in person, by phone and through emails with team members and insureds
Ethical Conduct
Flexibility
Initiative
Accountability
Excellent Time Management
Supervisory Responsibility
This position has supervision responsibility over commercial marketing, servicing and certificates.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those expected by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is required to talk or listen. The employee is frequently required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. On occasion, the employee may be required to lift 10 lbs. or more.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 9 a.m. to 5 p.m. Some overtime may be required. Some weekend event participation may be required.
Travel
Minimal to zero out of town travel required. Travel to local events is expected.
Required Education and Experience
220 Insurance License
4+ years of insurance agency experience
Experience with Vertafore AMS 360 platform
Proficiency with Microsoft Outlook, Word and Excel
Preferred Education and Experience
4 Year college degree in risk management, business or related field
Benefits:
$120,000-150,000 base salary
Bonus's
100% paid Benefits
401k, 5%. match
120 hours of PTO, and a day off during your birthday month.
Great work life balance
Growth opportunities
On going education and development
Office closes for lunch, gym in the office to work out in, Café with catered in lunches and events