Job Title: Customer Service RepresentativeJob Type: Full Time, 8am - 5pm, Mon - FriJob Location: Leander, TX (onsite)Salary Range: $25 to $27 per hour, plus excellent benefits and huge growth potentialFrame Amo is a leading wall decor brand, offering best-in-class premium hand-crafted frames in almost any size, with same day shipping. Our company continues to grow, creating new opportunities and job stability you can count on!Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner- Assist customers with placing orders, tracking shipments, and resolving any issues or complaints- Provide product knowledge and recommendations to customers to help them make informed purchasing decisions- Process returns, exchanges, and refunds according to company policies- Collaborate with other departments to address customer concerns and improve overall customer experience- Maintain accurate customer records and update information as neededRequirements: - High school diploma or equivalent. Bachelor's degree preferred- Prior customer service experience is a plus, but training is provided- Excellent communication skills, both verbal and written- Strong problem-solving abilities and a customer-centric mindset- Ability to work in a fast-paced environment and handle multiple tasks simultaneouslyBenefits:- Complete health insurance coverage and 401(k) with 5% employer match that starts on day one- Bonus programs- Paid holidays and generous paid time off- Best-in-class, clean, modern facilities recblid ec2d7s0ypqx28n5du4h9onhebcbhs2