Commercial Business Analytics Manager at Galderma Laboratories in Miami, Florida

Job Description:

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.


We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.


At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.



Job Title: Commercial Business Analyst Manager




Location: Miami, FL




Description



The Commercial Business Analytics Manager plays a pivotal role in driving operational excellence and analytical support for the commercial team, ensuring seamless execution across systems, platforms, and processes. This role is responsible for delivering key insights and strategic analytics to optimize performance across multiple commercial channels, including loyalty programs, e-commerce, customer journeys, and digital media for ALASTIN Skincare.


Reporting directly to the Head of Channel Strategy & Loyalty, this position will collaborate closely with cross-functional partners, including sales, marketing, commercial operations, sales training, and customer & sales support. A critical aspect of this role will be leading the operational implementation and execution of initiatives while facilitating deeper integration into Galderma's processes and platforms to drive sustained growth and success.


This is a high-impact opportunity for a results-driven professional with a passion for data-driven decision-making, process optimization, and cross-functional collaboration in a dynamic, fast-paced environment.



Key Responsibilities

• Provide analytical and operational support to the ALASTIN commercial team, ensuring data-driven decision-making.


• Analyze and measure promotion effectiveness, providing insights and recommendations to optimize future promotional strategies and ROI.


• Develop and maintain business performance dashboards, presentations, and reports for senior leadership and internal business reviews.


• Collaborate cross-functionally with Sales, Marketing, Finance, and Commercial Operations to align on business objectives and insights.


• Design and implement data strategies to enhance commercial data creation, processing, management, storage, and utilization.


• Define and document business data logic, KPIs, and performance metrics in partnership with cross-functional stakeholders.


• Establish and refine consistent, scalable processes for data management, collection, and reporting.


• Identify and integrate new datasets to enhance market and brand analysis, competitive assessments, and performance monitoring.


• Conduct regular data audits to ensure accuracy, integrity, and reliability.


• Support the development, enhancement, and delivery of commercial reporting, business intelligence tools, and performance trackers.


• Identify and recommend opportunities to further leverage data for operational efficiency and strategic growth.


• Utilize predictive modeling to optimize pricing, sales strategies, and product positioning.


• Perform additional duties as assigned.

Skills and Qualifications

• Bachelor's degree required or equivalent education and years of experience.


• 8 years management level experience in sales operations, marketing operations, analytics, and relevant business intelligence.


• Experience with a variety of data management including NetSuite, Veeva, Shopify, Tableau, etc.


• Demonstrated high resilience and agility as well as a keen analytical mindset, curiosity, and ability to proactively anticipate points of confusion.


• Proven experience communicating complex concepts and plans in a simple and clear manner.


• Experience effectively collaborating within a matrix environment and with colleagues across functions and geographies.


• Detail-oriented, self-starter, able to work both independently and in a team environment.


• Excellent communication skills to interpret and convey data into a simple, compelling story both verbally and in writing.


• Demonstrated excellence in project management and effectively managing multiple demands from multiple stakeholders with a sense of urgency.


• Data science experience a plus.

What we offer in return


You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.



Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.


• The next step is a virtual conversation with the hiring manager


• The final step is a panel conversation with the extended team

Our people make a difference


At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.



Employer's Rights:


This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Apply Now