Sales Support Representative at Badger Meter in Melbourne, Florida

Job Description:

Why Badger Meter?




Badger Meter is a leading global water technology company, with a mission to preserve and protect the world's most precious resource. For more than 100 years, cities and businesses have utilized our innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean and resilient. Just like every drop counts, at Badger Meter every employee counts because our contributions have a lasting impact on the world!


Here at Badger Meter, we believe that our approach to diversity, equity, and inclusion is the very foundation of our success. Our commitment is reflected in our core values, where we strive to create an environment that celebrates differences, encourages innovation, and ensures that every voice is celebrated and appreciated.


We understand that a diverse team brings a variety of perspectives and ideas, which ultimately fosters creativity and excellence. Badger Meter provides opportunities for career growth and development for every employee by creating a supportive and inclusive workplace where they can make meaningful contributions while preserving the world's most precious resource.




What You Will Contribute:




The Sales Support Representative is responsible for maintaining accurate and up-to-date customer account data, including vendor registrations, certificates of insurance distribution, license and tax certificate maintenance, and more. The representative communicates directly with customers (via phone calls) to update and verify contact and account information. The representative also provides logistical support for proposals, order processing, reporting, and sales data management. The ideal candidate is detail-oriented, organized, proficient in managing databases, and experienced in Salesforce CRM.


Key Responsibilities:


Customer Account Data Management:

• Ensure customer account records are accurate and up to date, including vendor registrations, contact details, contact roles, billing and shipping information, and account status.


• Maintain and track licenses, tax certificates, and other compliance-related documents.


• Coordinate with customers and internal teams to update and verify account information as needed. This task will require making phone calls.


• Ensure data consistency across multiple platforms (CRM, ERP, and company website).

Order Processing and Logistics Support:

• Assist with order entry, validation, and processing to ensure timely fulfillment.


• Work with internal departments (e.g., finance, supply chain, customer service) to resolve order discrepancies or issues.


• Support the sales team with quote generation, contract documentation, and pricing approvals.


• Track order status and provide updates to sales representatives and customers as needed.

Reporting and Sales Data Management:

• Generate and maintain sales reports, dashboards, and performance metrics.


• Support database maintenance to ensure sales data integrity and consistency.


• Provide ad hoc data analysis and reporting to support business decisions.

Qualifications and Skills:

• Bachelor's degree in Business Administration, Sales, or a related field (or equivalent experience).


• 2+ years of experience in sales operations, order processing, or data management.


• Proficiency in CRM (Salesforce or similar) and Microsoft Office Suite (Excel, Word, Outlook). Experience in ERP is a plus.


• Strong attention to detail with a commitment to data accuracy.


• Excellent organizational and multitasking skills.


• Effective communication and collaboration skills to work cross-functionally.


• Ability to prioritize and manage deadlines in a fast-paced environment.

This role is critical to ensuring smooth sales operations, accurate customer data management, and efficient order processing. If you are detail-oriented and enjoy working in a dynamic environment, we encourage you to apply.


An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the "EEO is the Law" poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm


Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship.



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