Data Center IT Technician at The Judge Group Inc. in Hillsboro, Oregon

Posted in Other 9 days ago.





Job Description:

Location: Hillsboro, OR

Salary: Negotiable

Description: Our client is currently seeking a Data Center IT Technician! This is a 6-month contract-to-hire role. Fully onsite in Hillsboro, OR.



Salary: 75k upon conversion.


Shift: 9am-5pm




Must have:



Daat Center Experience as an IT technician with a minimum of 1 year experience working with servers / network racks.



Job Summary



This role provides on-site support for the provision and maintenance of Client Information Technology (IT) services within the assigned Data Center environment. Serves as the first responder to investigate any issues or concerns relating to the Client's IT Infrastructure. Activities typically include conducting fault diagnostics/rectifying hardware failures and network channel connectivity; installing, relocating, and decommissioning Client IT equipment (servers, switches, routers, etc.); cable installation, hardware upgrades, and replacing failed components; and overall general maintenance & housekeeping of the Client IT services.


Essential Duties and Responsibilities


  • Perform hardware installations (rack/stack) and cable installations (routing, terminating, structured cabling), including troubleshooting and testing. Also, perform hardware decommissions and cable removal. Work with Client on IT asset redundant power requirements with appropriate facilities staff to ensure proper load balance and fail-over capacity to avoid cascading failures.

  • Prepare and coordinate incoming/outgoing shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received and processed.

  • Perform remote hands support (e.g., power cycles, physical environment, and cabling inspections, swap out failed components, hardware upgrades, testing of copper and fiber cables, handling storage media, and enter troubleshooting commands).

  • Escort 3rd parties requiring Data Center access for approved activities and ensure their compliance with Client SLA standards.

  • Carry out daily housekeeping checks of the White Space locations, and record findings.

  • Support Service Management and related processes (e.g., Service Request, Incident, Change) by creating, updating, approving, and closing associated assigned tickets within Client and DCS systems.

  • Ensure that Risk Assessments are always prepared and used for all tasks undertaken -- completing safe working practices.

Supervisory Responsibilities


No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance and/or training. May coordinate work and assign tasks.


Qualifications


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and Experience


  • High School Diploma/GED required, associate's degree preferred.

  • 2-4 years of experience in computer science, Management Information Systems, business management, or a related field.

  • Accredited training in the installation of copper and fiber structured cabling systems, preferred.

  • Previous experience using Remedy, DCIM tools.

Certificates and/or Licenses


None


Communication Skills


  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.

  • Ability to write routine reports and correspondence.

  • Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

  • Ability to effectively present information to an internal department and/or large groups of employees.

Financial Knowledge


  • Requires basic knowledge of financial terms and principles.

  • Ability to calculate simple figures such as percentages.

Reasoning Ability


  • Ability to understand and carry out general instructions in standard situations.

  • Ability to solve problems in standard situations.

  • Requires basic analytical skills.

Other Skills and/or Abilities


  • Ability to learn new technologies with an interest in expanding and applying this knowledge as new technologies emerge.

  • A good understanding of fault diagnostic techniques including the use of handheld test equipment.

  • Ability to lift up to 50 lbs.

  • An understanding of the Data Center environment, and the working restrictions applicable to such environments.



By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.



Contact: arobinson@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com
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