Mgr Program Management at Federal Express Corporation in Collierville, Tennessee

Job Description:

Provides leadership and oversight of departmental projects and programs. Develops performance indicators to determine the feasibility and benefits of implemented programs. Assesses financial effectiveness of projects.



Essential Functions

• Plans, coordinates, integrates, tracks, and supports departmental projects and programs.


• Assesses financial effectiveness of projects and programs.


• Determines the feasibility and benefits of implementation which also may Include developing performance indicators.


• Develops and coordinates critical and contingency plans for implementation of projects and programs.


• Administers and assigns resources associated with the department programs and projects.


• Perform other duties as assigned.

Additional Information

• Manager will lead the team in driving measurable progress on issues resolution.


• Project/Program managing the analysis, insights, solutions pertaining to customer issues.


• Identification of root cause analysis to solution design and execution to enabling future prevention of customer issues.

Additional Responsibilities

• Ability to present and interact with officers, senior officers and C- Level Executives


• Strong analytical, data management and problem-solving skills; strong organizational, multitasking and prioritization skills


• Ability to analyze business problems and participate in developing and implementing effective solutions.


• Hands-on experience in business and/or program/project management


• Demonstrate leadership ability, business acumen and industry knowledge


• Proactive approach in anticipating and managing project lifecycle events, issues and obstacles


• Competent in project management, governance formulation and team management


• Strong collaboration and partnering skills


• Strong communication skills, both written and verbal


• Able to make decisions and yield progress in ambiguous situations


• Working knowledge of risk management, standards and policy formulation


• Effective consultative and influencing approach


• Ability to promote innovative ideas and accept the risks that are required to lead change


• Able to foster and build a collaborative working relationship with various stakeholders


• Strong interpersonal skills, including the ability to make effective presentations and proven ability to quickly earn the trust of sponsors and key stakeholders

Minimum Education



Bachelor's degree or equivalent in a related quantitative discipline.



Minimum Experience



Significant experience in program management or project management with demonstrated strong understanding of business and financial planning functions.



Knowledge, Skills, and Abilities



Strong basic management, human relations and communication skills.



Job Conditions



Some travel required.



Preferred Qualifications:



Pay Transparency:



Pay:



Additional Details: You must fall under this o This position is open through the end of business March 26, 2025.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com .


Applicants have rights under Federal Employment Laws:

• Equal Employment Opportunity is the Law


• EEO is the Law Supplement


• Pay Transparency Policy


• Family and Medical Leave Act (FMLA)


• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)


• Right to Work Notice (English) / (Spanish)

Apply Now