Sales and Business Development Representative at Intertek International Inc in Miami, Florida

Job Description:

Sales and Business Development Representative - Hybrid Position With Travel

Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Sales and Business Development Representative to join our Government and Trade Services team, on site, at our Miami, FL facility. This is a fantastic opportunity to grow a versatile career in the Inspection and Testing business, with Intertek, a Global and Award-winning leader in the ATIC Industry!

Intertek Government and Trade Services (GTS) supports governments to implement importing standards, securing imports, and facilitating exports. Intertek helps clients safely meet governmental requirements and deliver products to their customers on time.

What are we looking for?

The Sales and Business Development Representative will create and implement strategic plans to target clients in assigned territory, including monthly calls with key clients/accounts, calling new clients assigned on daily basis and evaluating areas/services where Intertek can acquire more business. This is a hybrid position, involving some travel.

Shift/Schedule: 8 am to 5 pm, Mon Thru Fri with occasional over time and /or travel time

Salary & Benefits Information

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

What you'll do:

• Responsible for supporting with strategic plans to target clients in assigned territory, including monthly calls with key clients/accounts, calling new clients assigned on daily basis and evaluating areas/services that we can acquire more business from existing clients
• Schedule sales visits with clients, conduct regular meetings to include decision makers of accounts. Have materials and presentation ready for your meetings. Visit/meeting schedule to be shared with Line Manager. After meeting/visit prepare report with meeting outcome and next steps
• Compile information from client to prepare proposal/quotes, issue relevant proposal/quotes
• Prepare Weekly reports summarizing all activities carried out in the week(New client meeting/visit, quotes/proposal, new project won or projects lost
• Coordinate with internal teams to ensure different service phases are completed in timely and satisfactory manner (CS team, inspection, accounting, etc.). After services are completed, conduct timely closing call with client to get feedback on customer satisfaction and future service request/opportunities.
• Utilize field technology devices provided by corporate office (e.g., software, laptop computer, portable printer, fax machine, cellular telephone, pager, etc) to simply tasks and organization efficiency.
• Monitor/mediate customer service issues; ensuring client questions/problems are quickly addressed and resolved. Utilize all available resources to satisfy customers and escalate to the manager when necessary.
• Create Log to track all sales activities in progress. Follow up on outstanding proposals, service request and enquiries, monitor proposal status to service fulfilment. Ensure all closed proposals/signed agreements client agree with Intertek Terms & Conditions. All signed agreements are prepared in the appropriate template and stored in Client work file for job traceability purposes.
• Communicate to Line Manager areas of opportunities or problems which may require immediate attention or solutions.
• Maintain a thorough, up-to-date record of major client and prospect database, in IConnect from the new lead to closing the opportunity.
• Support Line manager with ideas to penetrate the supplier bases of existing clients (from inactive to active clients which contributes to our Sales budget.
• Assist Finance department as needed with Accounts Receivable/collection issues.
• Establish and pursue personal growth goals to further sales/industry knowledge and effectiveness. Professional skills development details to be developed with assistance of Line Manager or Other Upper Management and Human Resources department.
• Maintain awareness of key regional/national sales growth opportunities by acquiring new clients and increase volumes of existing clients. Including getting feedback on what our competitors are doing and better offering solutions.
• Assist Sales & Marketing Regional Manager with organization of marketing activities/events. Attend local events in the territory assigned.

Value Added Benefits to Major Clients:

• Personalized customer service: Communicate with client order progress to deliverable
• One point of contact
• Develop relationships with clients to get more work/referrals, Partnership approach

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Minimum Requirements & Qualifications:

• 3 - 5 years of Customer Service and/or equivalent industry experience is required
• Ability to sell GTS solutions to senior level decision makers
• Ability to initiate, negotiate and acquire new business contracts for new and existing clients
• Excellent written and oral communication skills, including public presentation skills
• Working knowledge of GTS services, from consultation to delivery of an order
• Experience and confidence to make recommendations to prospects in any of these areas
• Ability to manage self and territory independently, while achieving territory revenue/business goals
• Time & Organization Management skills, customer-service focus, excellent teamwork skills
• Technically efficient in sales /software tools

Preferred Requirements & Qualifications:

• Knowledge of ISO standards and quality management is preferred
• Two years or higher education degree/certificate is preferred

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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* Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.

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