Food & Beverage Supervisor - Temporary at Sonesta Hotels International Corporation in Philadelphia, Pennsylvania

Job Description:

Job Description Summary

JOB OVERVIEW:
This is a temporary position (6 to 8 weeks) that will assist in the supervision of Banquets and the ArtBar, ensuring a high level of quality and consistency. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.

Job Description

DUTIES AND RESPONSIBILITIES:

• Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.


• Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.


• Oversee cash handling and check/credit policies and procedures.


• Ensure high quality food and food presentation and cleanliness.


• Conduct pre-shift meetings to inform staff of daily events. Review daily specials.


• Perform and ensure set-up and closing side-work; stocks service station, makes coffee, etc. Preset trays as necessary; prepares flatware "roll-ups".


• Promote teamwork and quality service through daily communication and coordination with other departments.


• May routinely greet guests and serve food and beverage.


• Perform other duties as assigned.

Additional Job Information/Anticipated

Pay Range

Qualifications and Requirements:

• High school diploma or equivalent required; some college preferred.


• 2+ years food service supervisory experience in a full service hotel, restaurant or similar setting required.


• Must speak fluent English as communication skills are utilized a significant amount of time when interacting with customers and employees


• Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.


• Mathematical skills, including basic math, cash handling, are utilized frequently.


• Problem solving, reasoning, motivating, organizational and training abilities are used often.


• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.


• May be required to work nights, weekends, and/or holidays.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts


• Hospital Indemnity


• Critical Illness Insurance


• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.