Senior Director, Leadership Development & Learning Experience at U.S. Renal Care in Plano, Texas

Job Description:

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.

SUMMARY

The Senior Director of Leadership Development & Learning Experience leads the strategic design, development and execution of programs tailored to advancing and supporting the continuous growth of our leadership skillsets. The role also focuses on transforming the early experience of our team members by assessing need gaps, deriving strategies and implementing impactful, measurable, innovative onboarding solutions.

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

• Oversees Leadership Development strategies, solutions and programs.
• Set a clear vision, foster a collaborative culture, and make strategic decisions that align with long-term goals to engage team members and drive organizational success
• Works cross-functionally across Operations, HR, Technical, Value Based Care and other business functions to identify Leadership Development opportunities
• Proactively builds impactful, unique, and creative programming to support our leaders continuous growth
• Works effectively with vendors as needed to compliment internal educational offerings with externally sourced solutions
• Identifies gaps in our new hire processes and proposes end to end solutions tailored to improving the experience of our team members who are early in tenure, up to and including domestic and international business units.
• Builds business processes that foster the adoption of, and the consistent delivery of onboarding processes through a shared accountability model
• Collects, monitors and reports on key metrics that describe impact of all Leadership Development programs and the end-to-end onboarding processes. Proactively suggests and drives changes that are based in data outcomes.
• Maintains current knowledge of professional standards by participating in networking, organizations, and continued education.
• Maintains the following competencies:


• Leadership - Provides clear direction for team and upper management around strategy, tactics and processes. Coaches and develops team to be successful.
• Business Acumen - understand company's overall goals, market dynamics, and financial health to make informed decisions and strategies that align with the organization's objectives, including analyzing data, identifying opportunities, and creating plans to achieve desired outcomes
• Results-Driven - Consistently focuses on the results and impact that Leadership Development and strong early retention is having on revenue goals.
• Upholds management goals of the corporation by leading team concepts and promoting a team effort.
• Recruits, trains, develops, and manages directly assigned team members as needed.
• Effectively communicates expectations; accepts accountability and holds others accountable for performance.
• Regular and reliable attendance is required for the job.
• Other duties assigned