Executive Director, Inside Sales, K-12 at TheCollegeBoard in New York, New York

Job Description:

Executive Director, Inside Sales, K-12




College Board - State & District Partnerships




Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).



Type: This is a full-time position



About the team



The State and District Partnerships (SDP) team at College Board is a dynamic and high-energy group dedicated to expanding opportunities for students by collaborating with educators in high schools, school districts, and state departments of education. Our team, consisting of over 100 highly engaged staff members, is committed to promoting the use of College Board programs and services, including the SAT Suite of Assessments, Advanced Placement (AP), and BigFuture. Our division is relentless in our pursuit of increasing the number of students who have access to these programs and ensuring our partners have the supports they need to implement them effectively.


Within SDP, the Business Planning & Operations (BP&O) team focuses on developing and implementing efficient business processes across the division and with cross-organizational teams to ensure the seamless delivery of our programs. We leverage data, observation, experience, and creativity to guide decision-making and process development making all of our teams in SDP more effective.



About the opportunity



As the Executive Director, you will report to the Vice President, Sales and Operations, and you will be responsible for creating and executing our 3-5-year inside sales strategy with support from our various regional teams. In doing so, you will lead and manage the Inside Sales team to achieve enterprise, divisional, and regional goals that have broad impact within and across the College Board. You will work in close partnership with other leaders in SDP as well as our program teams for Advanced Placement, the SAT Suite, and BigFuture. This also includes collaboration with our communications and marketing as well as Technology teams.



In this role, you will:



Manage & Coach Your Team (40%)

• Lead, mentor, and manage the inside sales team to achieve weekly, monthly, and quarterly sales targets.
  
  

• Develop and implement sales strategies to drive revenue growth and expand market share.
  
  

• Foster a positive and productive team environment, promoting collaboration and continuous improvement.
  
  

• Manage and mentor inside sales team in their work across states, assigned account portfolios, and in work with regional teams.
  
  

• Provide coaching and support to Inside Sales staff in the development and delivery of presentations, workshops, lead generation and follow-up to ensure they deliver results for and with their accounts.
  
  

• Identify emerging staff professional development needs and align individual and team supports accordingly.
  
  

• Partner with regional teams to refine sales plans and execution based on feedback and insights as sales reps work at times alongside and in collaboration with regional staff.
  
  

• Ensure effective communication across all levels of unit, promoting transparency and alignment to organization, division, and unit. This includes designing and delivering strong team meeting content, spearheading regular communications, and managing time-sensitive requests of the team from internal stakeholders, etc.
  
  

• Build and own strong relationships with external partners and community stakeholders
  
  

Conduct analysis to inform data driven decisions (30%)

• Prepare and present regular sales reports to the VP of Sales and Operations, highlighting key performance indicators and progress towards targets.
  
  

• Develop and implement a data driven sales plan for the region aligned to the SDP strategy to enable greater growth as evidenced by key performance indicators.
  
  

• Maximize the use of College Board tools to conduct meaningful analysis and deliver useful insights to increase volumes in targeted markets.
  
  

• Use data and analytics to inform decision-making and optimize sales processes.
  
  

• Identify and elevate to the VP of Sales and Operations, and Regional Vice Presidents, regional trends from a variety of data sources (e.g., progress to goal, pipeline data and other sources) to both inform regional strategies and decision-making as well as divisional and program sales strategies.
  
  

• Analyze data to help understand the most effective sales strategies and approaches across all inside sales markets.
  
  

• Regularly measure and monitor sales data towards opportunities and progress to goals.
  
  

Develop and drive inside strategy based on business need (30%)

• Serve as a senior leader driving the Inside Sales team towards delivering achievement of inside sales goals.
  
  

• Support the implementation of strategic inside sales plans across target markets through inside sales team.
  
  

• Strategically prioritize among competing priorities, to allocate resources effectively and make informed decisions that align with long-term org, division and team goals and drive sustainable growth.
  
  

• Collaborate with key internal stakeholders to define and refine program sales goals and metrics.
  
  

• Work closely with other departments, such as marketing and customer service, to ensure a cohesive approach to sales and customer relations.
  
  

• Identify promising practices and innovations within the inside sales team and elevate them within the unit and across the division to accelerate our work.
  
  

About You



You have:

• 5+ years of directly related, progressively responsible work experience in the public, private, or the not-for-profit sectors leading and managing inside sales
  
  

• In-depth knowledge and understanding of primary, secondary, and higher education environments, and of educational systems (schools, districts, colleges, departments of education, agencies)
  
  

• A clear record of results with sales, sales metrics, strategic planning and execution, sales forecasting, and pipeline management
  
  

• Demonstrated ability to lead, provide vision for, coach and develop a diverse staff of professionals
  
  

• Ability to independently resolve challenges and find innovative solutions
  
  

• Ability to take proactive steps to improve process and address issues
  
  

• A commitment to effective communication, transparency in processes, and excellence in customer service
  
  

• Strong written and verbal communication skills, including excellent oral presentation/public speaking skills and the ability to facilitate meetings well
  
  

• Strong interpersonal skills, including the ability to navigate conflicts and manage complex relationships
  
  

• Knowledge of Microsoft Office applications or the willingness and ability to quickly learn them
  
  

• A valid driver's license and the willingness and ability to drive
  
  

• A willingness and ability to travel, up to 30%
  
  

• A commitment to College Board's mission, values, and impact
  
  

• Authorized to work in the United States
  
  

About Our Benefits and Compensation



College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.



The hiring range for a new employee in this position is $152,000 to $225,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.


Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.


Your salary is only one part of all that College Board offers, including but not limited to:

• A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more
  
  

• Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility
  
  

• A job that matters, a team that cares, and a place to learn, innovate and thrive
  
  

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.



About Our Culture



Our community matters, and we strive to practice and improve our culture daily. Here are some headlines:

• We are motivated to positively impact the educational and career trajectories of millions of students a year.
  
  

• We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.
  
  

• We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.
  
  

• We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).
  
  

• We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.
  
  

• We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.
  
  

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