Senior Business Analyst at Popular Bank in Guaynabo, Puerto Rico

Job Description:

Position Title: Senior Business Analyst

Date: Mar 21, 2025

Location: Guaynabo, PR

Company: Popular Bank

Popular is committed to developing and providing growth opportunities for our employees. To foster our commitment, we continually strive to expand our internal mobility options. We invite you to take look at the following opportunity:

Senior Business Analyst
Ind. Contributor, 06

Applying for a position within the same job level as your current role may also represent a growth and development opportunity. Carefully review the tasks and responsibilities stated in the job description prior to applying.

General Description

• The Senior Business Analyst will be responsible for overseeing and optimizing all operational analysis and reporting related to the bank's wealth management programs. The Sr. BA will collaborate with cross-functional teams to drive operational efficiency, support the development and optimization of incentive programs, and support middle and senior management decision-making.

Essential Duties and Responsibilities

• Manage and monitor operational reporting related to wealth management programs, ensuring compliance with established policies, procedures, and regulatory requirements
• Generate and continuously maintain the wealth management programs’ performance results and incentives
• Collect and analyze performance metrics related to incentive programs, providing insights and recommendations to enhance program effectiveness
• Identify process inefficiencies and bottlenecks, and propose solutions to enhance operational efficiency and effectiveness
• Conduct analysis to understand wealth management program financial performance and areas of opportunity
• Develop and maintain operational reports and dashboards, providing insights and recommendations to management
• Collaborate with cross-functional teams, including branch operations, IT, risk management, and compliance as needed
• Collaborate with project teams to support the implementation of system enhancements and process automation
• Research and resolve Business Unit(s) inquiries for the Wealth Management Division.
• Monitor and ensure adherence to regulatory requirements and industry best practices within the team
• Identify and mitigate operational risks, and recommend controls and procedures to minimize risk exposure
• Prepare reports and presentations to communicate operational performance, findings, and recommendations to senior management

Supervisory Responsibilities:

This Job has no supervisory responsibilities but in special circumstances may lead the work of others.

Education

• Bachelor's degree in Engineering, Computer Science, Business Administration, Finance or other related field.

Experience

• 3+ years as a Business Analyst, Financial Analyst or similar role, preferably within the banking or financial services industry

Certifications / Licenses

Business Analyst CertificationPMPMicrosoft Certified Professional (MCP)

Knowledge, Skills & Abilities (KSA's)

• Strong knowledge of retail banking operations and processes
• Proven ability to analyze complex data sets and derive actionable insights
• Strong project management skills, including the ability to manage multiple projects simultaneously and deliver results within specified timelines
• Excellent communication skills, both written and verbal, with the ability to effectively interact with stakeholders at various levels of the organization
• Detail-oriented and highly organized, with a focus on accuracy and quality
• Advanced in data analysis tools (e.g., Excel, SQL, SAS Enterprise Guide, Cognos) and proficiency with business intelligence and visualization tools (e.g., Tableau, Power BI)
• Ability to work collaboratively in cross-functional teams and influence stakeholders to drive operational excellence
• Strong problem-solving skills and the ability to think critically and strategically
• Excellent interpersonal and teamwork skills
• Strong oral and wrtiten communication: (Spanish and English)

Values

Passion for PeopleSucceed TogetherOwn Every MomentBuild the Future

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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