Maryland AR & Billing Analyst at Sun Life in Baltimore, Maryland

Job Description:

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.



Job Description:

Location : The candidate must reside in the state of Maryland.



At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you'll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.



The opportunity:

As a Finance Operations Analyst, you will be responsible for the oversight and management of the AR/Billing analysis and reconciliations. This position supports the AR/Billing team, with primary focus on reconciliations and new business implementations, ensuring all financial transactions are completed timely and within our established controls and audit policies. The Analyst works closely with internal cross functional teams and Clients to ensure financial accuracy and resolution of subledger activity. This role requires excellent communication, organizational, and proven time-management skills and ability to work within a team environment.

How you will contribute:

• Lead AR/Billing SME for all New Business Implementations (NBI's)
  
  


• Track, monitor status and complete subledger AR financial reconciliations, successfully ensuring all financial transactions are accurate and approved accordingly
  
  


• Collaborate with 820 Payment Analyst on reconciliation issues, including assisting to identify root cause and ultimate reconciliation and resolution
  
  


• Critical lead for AR communications across internal organizations and Clients to ensure open issues are being researched/addressed timely
  
  


• Identify roadblocks impacting implementations and reconciliations and engage appropriate partners and/or leadership to address and resolve
  
  


• Liaison with Accounting, FP&A and Client Engagement leadership to ensure potential financial impacts are proactively communicated so they can be accounted for monthly
  
  


• Support Bad Debt Reserve process monthly, ensuring proper reserves are created against open balances
  
  


• Participate with testing needs for client implementations along with supporting internal system upgrades/implementations ensuring full end to end testing is performed successfully and timely.
  
  


• Track data and provide monthly AR/Billing reporting and analysis
  
  


• Proactively evaluate processes, reports, and tools for continuous improvement opportunities, such as creating templates and structured workflows
  
  


• Participate in training and share Finance Operations SME expertise to internal and cross functional teams
  
  


• Provides backup support to the AR/Billing team
  
  


• Supports all audit requests
  
  


• Assist in other AR/Billing finance projects as needed
  
  

What you will bring with you:

• Associates Degree in Finance or Accounting or relevant prior experience


• Proficient user of Microsoft Excel


• A team player with a sense of accountability and responsibility


• Ability to organize, prioritize, delegate and escalate when required


• Well developed analytical, problem solving and troubleshooting skills


• Strong attention to detail

Do you see yourself in this role even if you haven't checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.



Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!

Life is brighter when you work at Sun Life

• Excellent benefits and wellness programs to support the three pillars of your well-being - mental, physical and financial - including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more
  
  


• Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account
  
  


• A flexible work environment with a friendly, caring, collaborative and inclusive culture
  
  


• Great Place to Work® Certified in Canada and the U.S.
  
  


• Named as a "Top 10" employer by the Boston Globe's "Top Places to Work" two years running
  
  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



Salary Range: $61,500 - $92,300

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.

Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

#LI-remote



Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.com to request an accommodation.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

Job Category:

Finance

Posting End Date:

29/06/2025

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected vetera n
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