Quality Engineer has the responsibility to drive improvement initiatives through corrective and preventive actions, continual improvement projects & internal audits throughout the organization. Focus is on resolutions to product and process specific issues. The position will also be responsible for assisting with customer claims and materials engineering activities to create part specifications and routings.
PRINCIPAL DUTIES & RESPONSIBILITIES:
Drive improvement initiatives through corrective/preventive actions and continual improvement projects.
Participate, train and educate for continual improvement methodologies including but not limited to 6 sigma, 5S, Lean, SPC, OEE and others.
Participate in internal audits that to review internal processes for effectiveness.
Coordinate and participate in audits and improvement initiatives throughout the supply base.
Participate in supplier evaluations and development activities.
Complete and submit PPAP documentation.
Assist in claims processing to expedite resolutions for customers as well as claims to vendors.
Champion the plant efforts and activities to maintain the status and disposition of materials in non-sellable statuses as well as driving systems to improve first time capability performance.
Champion records management.
Champion Gage Calibrations and MSA studies at the plant.
Conduct and organize Process Reviews including the development of Process Flows, Control Plans, Process PFMEA's, Work Instructions and Forms.
Provide guidance on the applications of statistical techniques.
Perform and direct others in the completion of capability studies.
Oversee and manage all documentation maintained in Eaton's internal documentation dbase including but not limited to ensuring that all controlled documents are managed in this application and not maintained outside our Quality System documentation.
Create part specifications, bill of materials, customer notes and routing activities (HDS only).
Participate in Advance Quality Planning trials, discussion and customer visits.
AUTHORITIES:
Authorities for this job are stated but not limited to:
Determine the need for specific Process Reviews
Disposition product at customer location
Change the status of inventory in-house to ensure material is properly quarantined
Settle claim matters with customers up to $5,000
Issue corrective actions to customers, suppliers or other employees
Shutdown a machine that is producing out of specification product
Move material out of quarantine to rework, prime or scrap
EXPERIENCE & EDUCATIONAL REQUIREMENTS:
Degree in Business, Engineering, Quality Management or Metallurgy
5 years work experience as Quality Engineer or relevant management experience with steel bar or metallurgical product knowledge
PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
Excellent communication and product knowledge skills
Excellent writing skills for reporting and presentations
Teamwork and Collaboration - Effectively engage individuals and groups in meaningful discussion; Exhibit objectivity and openness to others' views; Able to build morale and group commitments to goals and objectives; Support everyone's efforts to succeed; Balance team and individual responsibilities; Give and welcome feedback; Contribute to building a positive team spirit; Put success of team above own interests.
Project Management - Develop project plans; Coordinate projects; Communicate changes and progress, complete projects on time and budget; Manage project team activities.
Analytical - Synthesize complex or diverse information; Collect and research data; Use intuition and experience to complement data; Design work flows and procedures.
Planning/Organizing - Prioritize and plan work activities; Use time efficiently; Plan for additional resources; Set goals and objectives; Organize or schedule other people and their tasks; Develop realistic action plans.
Problem Solving - Identify and resolve problems in a timely manner; Gather and analyze information skillfully; Develop alternative solutions; Work well in group problem solving situations; Use reason even when dealing with emotional topics.
Technical Skills - Assess own strengths and weaknesses; Pursue training and development opportunities; Strive to continuously build knowledge and skills; Share expertise with others.
Judgement - Display willingness to make decisions; Exhibit sound and accurate judgement; Support and explain reasoning for decisions; Include appropriate people in decision making process; Make timely decisions.
Adaptability - Adapt to changes in the work environment; Manage competing demands; Change approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events.