The Fay Group, originated in 2008, is a full-scale real estate services company that offers mortgage servicing, property renovations, business purpose lending, insurance, and more to homeowners, investors, and clients nationwide. Fay handles a wide range of mortgage loan solutions for prospective homeowners with varying credit histories and also offers to refinance for existing mortgages.
Reporting to the EVP, Head of Asset Management, this position manages the performance enhancement of a complex, diversified portfolio, including Residential Transitional Loans (RTLs), Build-to-Rent (B2R) loans, Multi-Family loans, Single-Family Rental (SFR) loans and other structured loan products. This role is accountable for driving portfolio growth through advanced financial analysis, strategic asset disposition structuring and high-level collaboration with clients and internal leadership.
This position proactively evaluates portfolio risks, identifying emerging market opportunities and leveraging data-driven insights to guide investment strategies. This role establishes and implements best practices to maximize returns, ensures rigorous compliance with regulatory and organizational standards and develops processes to align portfolio performance with business objectives. Additionally, the position mentors Asset Managers, drives operational improvements and strengthens client relationships to support sustained portfolio success.
What you will do for Fay:
Manage a diversified loan portfolio of commercial assets, including analyzing, monitoring and evaluating the assets throughout their lifecycle
Manage the resolution of complex transactions, including restructuring debt, negotiating settlement agreements, pursuing legal action and/ or liquidating collateral through note sales
Conduct thorough due diligence on potential loan investment opportunities, including asset valuations, financial modeling and market assessments; assess performance trends, identify emerging risks and recommend adjustments to optimize returns
Prepare and present weekly, monthly and quarterly asset performance reports and process recommendations for both internal and external stakeholders
Identify and address areas of concern or opportunity to minimize potential losses, report issues and implement solutions
Provide guidance to Asset Managers, assisting with complex situations, contributing to their professional development and portfolio management responsibilities
Assist in preparing investor reports and presentations, highlighting portfolio performance, value creation and future opportunities
Collaborate with asset managers and other departments to maximize portfolio returns by analyzing property fundamentals and identifying performance improvement opportunities
Manage relationships with external partners, including investment brokers, consultants and analysts, to ensure high-quality investment opportunities
Lead cross-functional teams in the execution of strategic initiatives, including portfolio rebalancing, asset repositioning and capital improvements
Develop domain knowledge of Fay's business to include an understanding of organizational objectives
Ensure compliance with Fay's policies, processes, and practices. Successfully complete all department and company required training
Model Fay's Values, Operating Principles, ethical standards, professionalism and code of conduct
Demonstrate behaviors that align with Fay's Values and Operating Principles
Perform other duties and responsibilities as assigned
What you will bring to Fay:
Bachelor's degree in finance, real estate or related field (or equivalent combination of years of experience with High School diploma/GED)
5+ years' experience in asset management, investment management or related field
4+ years' experience in the mortgage servicing industry
Strong understanding of loan documentation and real estate from a business perspective
Strong experience with various loan servicing systems (e.g., MSP, TMO, Fiserv, FICS)
Demonstrated experience working in a fast-paced work environment
Prior experience in private lending is preferred
Strong knowledge of Microsoft Office products (Excel, Word and PowerPoint)
Strong verbal and written communication skills
Strong listening skills with the ability to facilitate meetings and effectively lead discussions
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Strong problem solving, data collection, analysis and decision-making skills; ability to analyze and interpret data to identify opportunities
Solid decision-making abilities coupled with sound judgment
Strong time management skills
Ability to prioritize numerous tasks and manage shifting priorities
Client-focused with strong execution skills and results orientation
High level of precision with attention to detail and consistency
Flexible, open to change, ability to learn new things quickly
Ability to work in a collaborative environment and provide guidance for working groups
Fay Cares!
The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Over 80% of employees across Fay, Constructive, and GenStone affiliate companies make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.