Zip Zap IT Solutions is a dynamic, small business specializing in providing innovative technology solutions to government clients. We are seeking a motivated individual to join our team as a skilled Application Administrator to provide front-end and back-end support for an Engagement Tracking System (ETS) application. The ideal candidate will be responsible for system monitoring, troubleshooting, configuration management, and technical support. Expected ExperienceBachelor's degree in Computer Science, IT, or a related field. Minimum 3 years of experience in system/application administration. Experience with Salesforce or other cloud-based applications required. Strong troubleshooting and problem-solving skills. Familiarity with IT service management (ITSM) tools. DutiesPerform daily system administration tasks, ensuring uptime and performance. Troubleshoot issues, coordinate fixes, and support system enhancements. Work closely with Office of Personnel Management, Office of the Inspector General technical teams to ensure smooth operations. Maintain configuration and change management records. Support user training and documentation. Benefits:Comprehensive health insurance coverageDental and vision insurance plansDependent health insurance coverageHealth Savings Account (HSA) optionPaid holidays and vacation timeSchedule:Day shift, Monday to FridayIf you possess the requisite skills and are passionate about leveraging cutting-edge technologies for business advancement, we encourage you to submit your application. recblid 7tw7bq4xcqhvaa0l71nmqig8gwq14l