Sr Analyst II, Client Sales & Insights Analyst at Circana in Chicago, Illinois

Job Description:

Sr Analyst II, Client Sales & Insights




Let's be unstoppable together!



At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.



What will you be doing?


You're a passionate, dynamic, collaborative, curious, and highly motivated individual who's looking for an opportunity to have an impact on some of the most well-known companies in the world. You are excited about the ways that data can impact and improve clients' businesses. Circana is looking for professional and sharp analytic minds to join our GM SMB Vertical supporting our Gateways team. Circana's Collaborative Gateway Solutions aim to empower retailers and suppliers to see the same data in the same way, fostering a shared understanding of market trends and customer behavior leading to better decision-making and improved business outcomes. The successful candidate will be responsible for performing a variety of administrative tasks, supporting cross-functional teams, and navigating Circana's matrix ecosystem. This role is crucial in ensuring an exceptional client experience and contributing to the growth of our revenue.

Do you have those abilities? Are you are looking for opportunities to grow and showcase yourself both in a company and a client-based setting? Then this position is for you. Salary is negotiable and commensurate with experience.



Job Responsibilities


To be successful in this role you must possess and be able to execute upon these two key skill sets:

Data Activation Support: Provide comprehensive support by resolving complex queries, ensuring compliance with policies, improving operational processes, maintaining data integrity, conducting detailed analyses, and effectively managing resources to achieve high-quality results.

• Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy.
• Find the most effective ways to respond to routine functional inquiries. Involves following procedures and precedents.
• Contribute to the development, testing, and maintenance of procedures and guidelines to support the organization in the implementation of, and compliance with, internal policies and/or external regulations.
• Contribute to reviewing existing operations in own area of work, and support in generating new ideas to assist in identifying continuous improvements.
• Drive to achieve high-quality results through effective data integrity.
• Conduct complex analyses, quality tests, and inspections that require a high level of independent judgment.
• Determine effort and resources required to meet objectives; able to plan, coordinate and manage resources effectively to ensure task completion. Use a systematic approach to solving problems that involve breaking it into smaller pieces, tracking the implications of situations, generating multiple alternatives, and making comparisons of potential solutions before taking action.

Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:

• Develop and maintain a deep understanding of customer needs and requirements.
• Serve as a point of contact for clients, addressing inquiries and providing exceptional service.
• Help customers identify solutions to problems they did not know they had.
• Regularly and proactively communicate with clients, including soliciting feedback to continually improving the relationship.

Requirements

• Proven experience in an administrative support role, preferably within a matrix organization.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
• Experience with Circana's Gateways program or in supporting collaboration between retailers and their suppliers.
• Knowledge of CRM systems and other business management tools. Microsoft Dynamics experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• Detail-oriented with a high level of accuracy in work.
• Ability to handle confidential information with discretion.
• Strong problem-solving skills and the ability to adapt to changing priorities.
• A proactive and self-motivated approach to work.

• Able to engage in consultative manner with clients when helping solve/manage content deliverables
• Bachelor's degree

Circana Behaviors


As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location


This position can be located in the following area(s): Remote


Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.


The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is 55000 to 65000.

We offer a comprehensive package of benefits including [paid time off, medical/dental/vision insurance and 401(k)] to eligible employees.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.

You can apply for this role through [methods to apply (e.g., Careers website link and/or Intranet site for internal candidates).

The application deadline for this position is 4-21-25


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