Manager, Behavior Portfolio at Alvarez & Marsal Holdings, LLC in Chicago, Illinois

Job Description:

Description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.

Overview

The Behavior Portfolio Manager is responsible for creating and developing courses focused on behaviors, specifically in communications, diversity, equity and inclusion (DEI), and performance management. This role works closely with Learning Partners, subject matter experts (SMEs), and delivery teams to ensure that training programs are aligned with the organization's goals and needs. The position requires a strong knowledge of instructional design, learning operations, and content management. Additionally, the candidate should have experience managing behavior-based learning initiatives within a professional services environment.

How you will contribute

Learning & Development Operations:

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  Team Collaboration: Partner with internal teams, including Learning Partners, subject matter experts (SMEs), and delivery teams to ensure the effective design, development, and evaluation of behavior-focused training programs related to communications, DEI, and performance management.


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  Training Needs Identification: Collaborate with Learning Partners to assess and prioritize behavior-based training needs across the organization, particularly addressing business and performance challenges. Support the needs analysis phase to ensure alignment with organizational goals.


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  Best Practices Guidance: Advise on best practices and effective blended learning approaches to address identified behavior-related performance challenges, ensuring the solutions align with business objectives.


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  Design Proposals: Assist in developing design proposals, proof-of-concept prototypes, and Statements of Work (SOW) in partnership with business stakeholders, incorporating feedback from intended course users to align with the organization's behavior-focused learning needs.


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  Operational Support: Assist in refining and managing the processes, methodologies, and tools for creating, organizing, delivering, and evaluating behavior-focused learning content, ensuring it aligns with business goals and objectives.


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  Course Catalog Assistance: Support the ongoing maintenance and updating of the behavior-focused course catalog to reflect current offerings and ensure alignment with evolving business needs and priorities.

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  Content Development and Evaluation: Design and develop behavior-focused learning content, ensuring alignment with defined learning objectives in communications, DEI, and performance management. Evaluate the effectiveness of each program and use insights to recommend areas for improvement.


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  Existing Solutions Review: Partner with business stakeholders and Learning Partners to assess current behavior-focused learning solutions, facilitating updates, revisions, and continuous improvement to enhance impact.


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  Asset Development/Curation: Contribute to the creation and curation of various learning assets (e.g., digital media, print materials, graphics) using resources from internal teams and external vendors such as graphic designers and media specialists.


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  Design Process Adherence: Ensure adherence to design principles and project timelines, ensuring learning initiatives are delivered on time and in line with project specifications and plans.


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  SME Collaboration: Work directly with SMEs to develop and review content, ensuring technical accuracy and relevance to the behavior-focused objectives in communication, DEI, and performance management.


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  Instructional Design: Apply instructional design principles to create engaging, effective learning experiences, utilizing multimedia resources where appropriate to enhance learner engagement and knowledge retention.

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  Personal Professional Development: Continuously improve personal professional development to stay current with trends and best practices in behavior-based learning, ensuring A&M's training solutions are innovative and impactful.

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  Educational Background: Bachelor's degree in education, human resources, instructional design, business administration, or a related field.


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  Experience: 5 years in learning and development, with a focus on managing behavior-focused learning programs in communications, DEI, and performance management, ideally within a professional services environment.


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  Instructional Design Knowledge: Understanding of instructional design principles, with some experience supporting the development and implementation of behavior-based learning programs.


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  Project & Content Management: Strong project management skills, with experience managing content libraries and ensuring effective version control, accessibility, and integration of behavior-focused learning materials.


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  Analytical Skills: Strong ability to evaluate learning effectiveness through data analysis and apply insights to drive improvements in behavior-based learning programs.


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  Communication & Collaboration Skills: Excellent communication skills, with experience collaborating across teams, managing vendor relationships, and engaging with stakeholders at various levels within the organization.


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  Organizational Skills: Strong attention to detail with the ability to independently manage multiple learning projects, meet deadlines, and adapt to shifting priorities in a dynamic, fast-paced environment.


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  Client-Facing Skills: Skilled in client-facing tasks, supporting senior leaders and teams, and managing stakeholder relationships effectively at all organizational levels.


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  Resilience: Able to thrive under pressure, adapt to changing priorities, and navigate unexpected delays or last-minute project adjustments with confidence and flexibility.

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.

We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs

The salary range is $115,000 - $125,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.

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