Key Accounts Consultant at Sumter Electric Cooperative, INC. (DBA SECO Energy) in Sumterville, Florida

Job Description:

Job Description

Energize your Career at SECO Energy!
General Purpose of Job

The Key Account Consultant (KAC) oversees account management tasks, serving as a vital link and coordinator to address and resolve concerns from members and the community, while nurturing the comprehensive relationship between the utility, members, and the community to enhance satisfaction. The KAC is responsible for managing a tiered portfolio of Key Accounts as outlined in SECO's Key Account Category Management Plan, delivering presentations and engaging with various civic and community groups as deemed advantageous to the Cooperative, and strengthening ties with Key Accounts and influential community business leaders. This role involves forging and sustaining direct connections with Key Accounts and the community, functioning as a liaison between these entities and SECO's internal teams regarding billing, construction projects, general inquiries, and other account-related issues. The KAC fosters robust, reliable, and meaningful relationships with designated major Key Accounts, supporting them in navigating account inquiries, expansion opportunities, load adjustments, communications, and additional requirements.

Minimum Required Qualifications and Competencies

The following includes the minimum job requirements and essential duties for this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Some job requirements may exclude i ndividuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Requirements

Education

• Bachelor's degree in Business Administration, Marketing, Public Relations or business-related field


• Job-related experience may be substituted for the required education on a year-for-year basis.

Experience

• Five (5) years' experience in directly related electric utility experience with extensive customer contact.


• Preferred: Job experience assisting large commercial/industrial customers.

Certifications

• National Incident Management System Certification - must obtained within 6 months of employment


• Certification as Certified Key Account Executive (CKAE) - must be certified within 2 years of employment


• Preferred: Certification as Certified Economic Developer (CEcD)

Other Requirements

• Ability to operate a variety of office equipment, including a personal computer, printers, copy machines, telephone, and fax machine.


• Available to Key Account customers 24/7 to serve as a single point-of-contact to initiate and expedite resolution of concerns.


• Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations.


• A valid Florida driver's license for regular driving privileges of a company vehicle , must have and maintain an acceptable driving record as determined by SECO Energy.


• Frequent business travel and field work during and after hours to customer facilities in all areas of SECO Energy's service territory, Emergency Operations Centers, Economic Development meetings, Chamber of Commerce functions and various other related functions and facilities as deemed necessary; exposure to adverse elements of weather; room setup and breakdown for programs and presentations.


• Normal work hours will be eight (8) hours Monday through Friday, between 8:00 am to 5:00 pm.


• Successful completion of pre-employment background check, physical and drug screen .

Living Requirement

Must live within one (1) hour from the assigned reporting location. Employees who live more than one (1) hour from their assigned reporting location must relocate within 6 months of employment.

Summary

We are the third-largest electric co-op in Florida and the seventh-largest in the nation and we are looking for qualified, energetic and committed candidates to join our successful TEAM!

SECO Energy does not accept unsolicited resumes from any source other than directly from applicants. SECO Energy will not consider unsolicited referrals and/or resumes from any search agencies, staffing agencies, fee-based referral services, headhunters and recruitment agencies (hereinafter 'vendors'). Unsolicited referrals and resumes sent to SECO Energy are deemed gratuitous. If any vendor (included but not limited to recruitment agency, headhunter, staffing agency) supplies any job applicant to SECO Energy without having a valid written and signed an agreement with SECO Energy, SECO Energy is not obligated to pay any kind of referral fee to such vendor. Any resumes submitted in the absence of a signed agreement become the property of SECO Energy and no fee shall be due.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@secoenergy.com or by calling (855) 483-2673. Please be advised that this assistance is available for individuals who require accommodation due to disability.

Sumter Electric Cooperative is an Equal Employment Opportunity (EEO), Affirmative Action employer. We take affirmative action concerning all employment decisions to ensure they are made without regard to age, race, color, religion, creed, sex, gender identity, national origin, marital status, veteran status, the presence of any physical or mental disability, genetic information or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our company values and will not be tolerated.

Equal Employment Opportunity Policy Statement

SECO Energy participates in E-Verify. E-Verify electronically compares information entered on the Employment Eligibility Verification, Form I-9, with records contained in Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.

E-Verify English/Espanol

Right to Work - English

Derecho al Trabajo - Espanol

USDA's Nondiscrimination Statement

Reaffirmation of Statement of Non-discrimination

Know Your Rights: Workplace Discrimination

Conozca Sus Derechos la Discriminacion-En-El-Lugar-de-Trabajo-Es-Ilegal- Espanol

*This posting will be closed and no longer available to receive applications upon SECO Energy 's discretion.

^ SECO Energy is a not-for-profit electric distribution cooperative serving over 200,000 families and businesses across seven counties in Central Florida, making SECO Energy the third largest electric co-op in Florida and the sixth largest in the nation.

^ SECO Energy is an Equal Opportunity/Affirmative Action employer . All qualified applicants will receive consideration for employment without regard to race, religion, color , sex, national origin, age, genetics, or individuals with disabilit ies , or protected v eteran status.

^ Qualified employees will be considered on an equal basis with external applicants.