Public Safety Dispatch Communications Manager at Portland Community College in Portland, Oregon

Job Description:

Public Safety Dispatch Communications ManagerRequisition IDreq2381DepartmentPublic SafetyCampusSylvania CampusEmployment TypeAdministrative-Full TimeBest Consideration DateApply Immediately; This position will close once sufficient qualified applications have been received.Position SummaryUnder the direction of the Director of Public Safety (Chief of Public Safety), performs duties which promote the safety and well-being of the college community. Coordinates the operations of the department's dispatch communication center and records unit.


Primary accountabilities include developing and implementing standard dispatch communications and records operating procedures; planning, training, directing and reviewing the work of the Public Safety Communications Officers; planning and implementing communications coordination with outside agency emergency services; coordinating use of law enforcement computer systems; and providing overall department administrative assistance. Employs excellent skills to communicate with a variety of college staff, students, the public and external agency representatives. Work situations require good judgment, consideration and interpretation of circumstances or information to choose the most effective response. Incumbent is expected to work with minimum guidance or direction.See the classification description for additional information: https://www.pcc.edu/hr/public-safety-communications-manager/ Candidate ProfileThese qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

• Experience working in a PSAP or other Public Safety communication center.


• Leadership experience in public safety, security, law enforcement, or probation/parole.


• Experience working with and building trust with diverse communities and groups.


• Experience navigating complex issues and working with others to build consensus and develop successful solutions.


• Experience with contracts and technical vendors.


• Experience making critical decisions in a high pressure, stressful environment that sometimes impacts life safety outcomes.


• Experience with highly sensitive and confidential information and information systems.

Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

Associate's degree or equivalent level of college course work is required in criminal justice or related area (experience performing the duties of the job may substitute for the degree or college course work on a year-for-year basis).

Three years of experience in public safety communications or related field are required.


Must have completed, or be able to complete within one year of employment, a certified dispatcher's course administered by the DPSST, Associated Public Safety Communications Officers (APCO), or other accredited institution. Must be able to meet minimum training and certification standards established by the department and the DPSST, and complete the department's communications training program within one year of appointment.


Must be able to pass both a personal and criminal history background investigation. Must not have been convicted of a felony crime or any crime for which a maximum term of imprisonment of more than one year may be imposed. Must not have been convicted of any law violations involving the unlawful use, possession, delivery, or manufacture of a controlled substance, narcotic, or dangerous drug.

Position GradeIStarting Salary ExpectationsMinimum $72,765 to range midpoint of $89,135. Placement will generally not exceed the mid-point, based on qualifications, experience, and internal equity.Position Grade Salary Range$75765 to $105512 Annual SalaryFTE1PCC BenefitsPCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. After one year of management or confidential service, PCC also provides a 2% contribution to a 403(b) account for eligible management and confidential personnel. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.


Additionally, PCC provides a tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions.




Paid Leave: (Pro-rated by FTE for Part-Time Employees)
- 14.67 hours of vacation leave per month
- 1 day of sick leave per month
- 12 holidays
- 3 additional personal leave days per year


For a complete list of PCC benefits, please visit http://www.pcc.edu/hr.benefits

View a complete list of PCC benefits.Working Conditions and Physical Requirements

While primary duty hours are day shift, however, must be able to work hours as negotiated with the Chief of Public Safety. Position requires that incumbents do not possess significant speech or hearing impairments. Must have the ability to lift a maximum of 40 pounds.

Background Check RequiredYesPortland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

• 
  Veterans: DD214


• 
  Disabled Veterans: DD214 and Letter from the Department of VA

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees. Notice of the Availability of the Annual Security Report: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College's (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.

Special Conditions for this position: This position has been identified as a Campus Security Authority (CSA) pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act). Campus Security Authorities must immediately report Clery Act crimes that occurred on Portland Community College's Clery geography on the Crime Incident Report (CIRTrac™) located on the Department of Public Safety's Clery Act compliance webpage. Following entry of a report on CIRTrac™ PCC's Clery Specialist will (1) analyze the report for issuance of a timely warning or emergency notification; and (2) will determine if the report should be included in the annual statistical disclosures. The Clery Specialist shall annually assign CSAs online Clery Act training to ensure they are provided proper training to fulfill their reporting responsibilities required by the Clery Act and PCC's Clery Act policy. Apply Now