Client Services Coordinator at Ultimate Staffing Services in Plainville, Connecticut

Job Description:

Ultimate Staffing is seeking an experienced and dedicated Client Services Coordinator. This is an exciting opportunity to build and maintain strong client relationships while supporting our subrogation team to deliver top-notch services. As a key member of our client services department, you will ensure client satisfaction, resolve issues, and facilitate efficient service delivery.



What's in it for you:

• Direct hire Opportunity


• Pay is $25-$27/hr.


• Great Benefits - Medical, dental, vision, Life insurance, PTO, Holiday Pay and IRA


• Onsite working with the best in Plainville Office

What you will be doing:

• Interact with clients to build strong relationships and ensure their needs are being met effectively.


• Serve as the primary contact between Ultimate Staffing and clients for inquiries related to subrogation files or status.


• Identify creative solutions to enhance the client experience and satisfaction.


• Coordinate and support the implementation of new client accounts.


• Implement, monitor, and adjust client service protocols to maintain high standards.


• Address and resolve routine client problems or disputes professionally and efficiently.


• Obtaining necessary client documents from benefit consultants, claim administrators, or clients directly.


• Coordinating with claim administrators to verify claim payments or obtain bill copies/EOBs.


• Maintain detailed records of client interactions for training and tracking purposes.


• Coordinate monthly client reporting and prepare annual or ad-hoc client reports as needed.

What Qualifications you need:

• 5+ years in customer-facing roles with a focus on Account Management, Key Account Management, Client Services, or relevant experience (e.g., Sales Account Manager, Junior Account Manager).


• Proven ability to communicate, present, and influence clients at all levels of an organization.


• Strong problem-solving skills with the ability to manage multiple projects while maintaining attention to detail.


• Experience with customer service programs and CRM software (e.g., Salesforce, Zoho CRM, HubSpot), and MS Office (particularly MS Excel), or the ability to quickly learn new software tools.


• A BA/BS degree is preferred.

Please apply directly to this posting. If you have any additional questions please email


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Apply Now