Swoon is partnering with a leading company in the heavy machinery industry to find a highly skilled and results-driven Product Service Engineer for a unique one-year contract opportunity. This hybrid position, based in Chillicothe, IL, offers the potential for extension or conversion to a full-time role based on performance. As a Product Service Engineer, you will play a key role in providing top-tier service support for new products, working alongside multiple service engineers to troubleshoot and enhance engine and power system electronics. If you have hands-on experience in engine systems troubleshooting, an engineering background, and a passion for improving service strategies and support, we'd love to hear from you. Apply today for this exciting opportunity to contribute to the future of service engineering with a global leader in the industry!
Here are the details:
Initial one-year Product Service Engineer opportunity
Location: Hybrid in Chillicothe, IL
Duration: Initial one-year contract with high potential to extend/convert based on performance
Pay Rate: $35-40/hr W2, open to C2C, Self-Corporation candidates as well
Job #: Heads-Up, Exclusive to Swoon
Note from Hiring Manager:
Best candidates will have had dealer or hands on troubleshooting experience followed up with an engineering type degree.
Work activities would be to review dealer warranty claims, call parts back, work with design control to understand failure modes, determine best course forward for the field.
Position's Contributions to Work Group:
Support multiple service engineers to provide the best in class service support for new products being introduced.
Why this Role?
Support multiple service engineers to provide the best in class service support for new products being introduced.
Education & Experience Required:
Associates degree in Electronics or Gas/Diesel Engine Technology or similar program.
Preferred candidate would have hands on experience and an engineering degree
Willing to look at 4 year degree's and Master's as long as they have hands on experience 1 year
Technical Skills:
(Required)
Good understanding of engine or power systems electronics
Ability to read and understand troubleshooting procedures
(Desired)
FMEA creation experience
Hands on troubleshooting skills and ability to make repair
Soft Skills:
(Required)
Good communication, willingness to work with other tea
Typical task breakdown:
Identification of service strategies
Creation of troubleshooting procedures
Assist with development of service tests
Identification of service risk because of new design
Creation of service publications
Troubleshooting of engine electronic systems
Disqualifiers:
No hands on experience troubleshooting or diagnosing electrical or engine systems.