The Level 2 Quality Technician is responsible for performing more advanced inspections, tests, and quality assurance tasks within the manufacturing process. This position builds on the foundational skills of a Level 1 Technician and involves greater responsibility in ensuring that products meet stringent quality standards. The Level 2 Quality Technician works closely with production teams, engineering, and senior quality staff to identify, document, and resolve quality issues.
Responsibilities:
Inspection & Testing:
Conduct detailed inspections and tests on raw materials, in-process products, and finished goods using a variety of advanced measurement tools and techniques.
Interpret and analyze test results, making decisions on product conformity based on established criteria.
May participate in in activities to support the Gage calibration and R&R program.
Perform root cause analysis on quality issues and recommend corrective actions.
CMM operation including the fixturing of part, execution of program and data review.
Documentation & Reporting:
Maintain accurate and detailed records of inspection results, non-conformances, and corrective actions in the company's quality management system (QMS).
Prepare and present quality reports to management and other stakeholders.
Assist in the development and revision of quality control documentation, including standard operating procedures (SOPs), work instructions, and control plans.
Support & Communication:
Act as a liaison between the quality department and production teams to ensure quality standards are consistently met.
Provide support and guidance to Level 1 Quality Technicians and production staff on quality procedures and best practices.
Participate in cross-functional teams to support continuous improvement initiatives and problem-solving activities.
Compliance:
Ensure compliance with company quality policies, industry regulations, and customer requirements.
Participate in internal and external audits, providing necessary documentation and support as required. Role may support outside programs such as Environmental / Sustainability.
Monitor and enforce adherence to safety protocols within the quality assurance process.
Requirements:
High School Diploma or equivalent required.
Associate's degree in a related field or equivalent technical training preferred.
Minimum of 2-3 years of experience in a quality control or manufacturing environment.
Experience with advanced inspection tools and techniques, such as CMM (Coordinate Measuring Machine), optical comparators, or similar equipment preferred.
Strong understanding of quality control principles, measurement techniques, and industry standards. Knowledge of Environmental / Sustainability is a plus.
Ability to read and interpret technical drawings, GD&T blueprints, specifications, and work instructions.
Excellent analytical skills with the ability to identify and solve complex quality issues.
Proficiency in using various inspection tools (e.g., calipers, micrometers, gauges) and familiarity with statistical process control (SPC) methods.
Perform mechanical and electrical inspections of products and purchased parts that are at incoming, in-process, final or returned from customers.
Effective communication and interpersonal skills with the ability to work collaboratively in a team environment.
Basic computer skills, including proficiency in Microsoft Office and experience with quality management software. ERP/MRP software experience preferred.
Ability to stand and be mobile throughout the workplace
Self- motivated, organized, mechanical minded, ability to take direction, manage multiple tasks at once, and good communication skills.
Ability to lift and move objects up to [50 pounds], as required.
Working Conditions:
Work is performed in a manufacturing environment with exposure to moderate noise, dust, and machinery.
Weekly work schedule may require mild flexibility
May be required to work overtime or weekends as needed.