Serves as a senior engineer for endpoint platforms to enable secure, reliable, and modern endpoint solutions across multiple platforms in an integrated computing environment. Provides technical direction regarding capabilities which align with organizational strategies. Delivers endpoint technology solutions that enable optimal use and efficient support of end-user devices.
DUTIES AND RESPONSIBILITIES:
1. Defines and implements technology solutions for the integration of endpoint platforms, designs, configurations, controls, and maintenance in a large integrated computing enterprise.
2. Serves as a subject matter expert; advises on the implementation of high performing and highly available endpoint solutions that enable optimal end-user efficiency.
3. Uses modern capabilities for automation to drive high levels of efficiency for endpoint system processes.
4. Supports continuous improvement and process efficiency efforts based on best practices for endpoint solutions and technology.
5. Collaborates with internal and external IT professionals to deliver enable secure, reliable, and modern endpoint solutions. Works with customers to understand endpoint technology system needs to offer and/or define integrated solutions to meet business requirements.
6. Supports the evaluation of risk elements in projects; analyzes assesses risk potential for project impact. Implements plans, processes, and systems to mitigate risk.
7. Collects appropriate data / metrics; develops reports based on trends and insights to inform recommendations. Develops reports and presentations summarizing findings to management.
REQUIREMENTS:
Ability to engineer, integrate, or manage functions for endpoint devices (e.g., workstations, mobile devices, IP phones, printers, thin clients, video endpoints, wearable technology), operating systems (e.g., Windows, iOS, Android), and configurations sufficient to enable efficient and optimal platforms in a large integrated enterprise.
Ability to integrate endpoint solutions for configuration changes, application updates, performance tuning, software controls, vulnerability remediation and comprehensive management sufficient to enable effective, secure, and stable platforms in a large integrated enterprise.
Ability to identify process improvements and use modern automation technologies (e.g. PowerShell, Python) to automate manual functions, raise efficiency and improve services.
Ability to execute project activities, plan, develop timelines, manage risk, analyze data, monitor progress, and report results sufficient to meet business objectives.
Ability to communicate both orally and in writing sufficient to develop project updates, metrics, proposals, presentations, briefings and reports to a variety of technical and non-technical audiences.
EDUCATION/EXPERIENCE REQUIREMENT: Applicants must possess one of the following: 1. Bachelors or Graduate degree in Information Technology, Computer Science, Engineering, or a closely related field from a college or university accredited by a national or regional accreditation organization recognized and sanctioned by the U.S. Department of Education. OR 2. Possess four (4) years of equivalent professional experience implementing and supporting endpoint technologies to end users across a large enterprise.