Merchant Onboarding Specialist at Strategic Staffing Solutions in Irving, Texas

Job Description:

Merchant Onboarding Specialist

Irving, TX or Des Moines, IA

Contract-to-Hire (Strong likelihood of becoming permanent)

W2 Rate - $30/hr

This role will focus on data entry, account boarding, quality control, and peer review, ensuring accuracy and compliance in the account setup process.

Qualifications:

• Experience in merchant services, payments, or financial services account boarding.
• Strong background in data entry, quality control, and peer review.
• High degree of professionalism with strong communication skills
• Detail-oriented with excellent problem-solving and process improvement skills.
• Ability to work under tight deadlines in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with account boarding systems a plus.

Key Responsibilities:

• Perform data entry, account boarding, and quality control checks for new merchant accounts.
• Conduct peer reviews to ensure accuracy and adherence to regulatory and compliance requirements.
• Help develop and implement the 100% QC process for Add Locations Work to improve accuracy and cycle times.
• Communicate to peers to ensure understanding of errors and proper process for remediation
• Monitor account boarding workflows and recommend process improvements to enhance speed and accuracy.
• Work closely with leadership to provide updates on quality trends, escalations, and headcount discussions.

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