Looking to hire a Customer Service Representative for one of my potential clients in Fort Smith, AR.
"Local Candidates Only"
Job Details:
Job Title- Customer Service Representative
Location- Fort Smith, AR 72901 (ONSITE)
Duration- 6 months with possible extension
Pay range- $15/hr
Shift Hours- Monday - Friday (8 AM - 5 PM)
Responsibilities:
Provide quality customer service by answering incoming customer calls, responding to customer questions/concerns, enter orders and /or rework orders, technical questions and conduct outbound calls.
Prioritize and problem-solve customer issues and concerns.
Other Duties:
Investigate and troubleshoot shipping and delivery concerns.
Act as a liaison between the lab and inter-company laboratories.
Perform other duties within the customer service department or other areas as assigned.
Maintain a clean and organized work environment.
Observe all company policies, rules and safety practices.
Education/Experience Required:
High School education or equivalent required.
Previous optical related experience and/or training is a plus.
One or more years of previous Call Center experience required.