Bilingual Call Center Scheduler at Transtreme in MAITLAND, Florida

Posted in Other 5 days ago.

Type: full-time





Job Description:

Why Transtreme?

Working at Transtreme provides a unique opportunity to make a meaningful impact in the lives of our patients and their families. Our CEO and Founder is a Nurse Practitioner and is committed to ensuring our patients receive the highest quality of care. Our collaborative and supportive work environment fosters a culture of growth and development, allowing our employees to continually learn and improve.

Just A Few Of The Benefits
  • Health, Dental, and Vision Insurance Coverage Options
  • Vacation Pay
  • Advancement Opportunities

Responsibilities
  • Contacting and helping geriatric patients, by scheduling a visit with our Nurse Practitioners for a clinic appointment, home visit, or video appointment.
  • Assist with our translation line, for patients who are not fluent in the English language to ensure we provide the best care.

Qualifications
  • 3 years of Telephone Experience (Call Center preferred)
  • 3+ years of Customer service experience
  • Medical scheduling experience is a plus.
  • Proficiency in Data Entry and Microsoft Office
  • Excellent Verbal Communication and Active Listening Skills
  • Strong work ethic
  • Team-oriented
  • Bilingual in Spanish, Mandarin, or Cantonese (Required)

Work Environment and Hours:
  • On-site in Maitland, FL Call Center
  • Full-time position. The hours of work and days may vary, with a designated lunch and rest periods as per State laws.

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