RS&I is a long-standing and trusted distributor and Master Agent for a variety of Authorized Dealer programs in the United States. We provide training, sales support, and marketing assistance to Authorized Dealers who represent these major nationally-recognized brands and more:
AT&T
CenturyLink
Windstream
Brightspeed
Dish
HughesNet
T-Mobile Home Internet
Vivint
We are currently looking for a highly motivated Customer Service Representative (CSR). The CSR plays a key role on our sales team by providing legendary customer service to our dealers and sales team.
Qualifications
Experience with Dish Network a PLUS!
High School Diploma or equivalent, with one year of marketing sales or customer service experience is preferred
Excellent computer skills with knowledge in Microsoft and Windows operating systems
Dependable and a team player
Organizational Skills
Time Management Skills
Essential Functions
Communicate directly with Area Sales Managers and Authorized Dealers effectively and efficiently during onboarding process.
Works directly with other departments to get satisfactory answers.
Assist in the process of new dealer onboarding and documents.
Fostering a positive and collaborative work environment focused on achieving common goals.
Provide training and dealer support for the RS&I website
Maintain accurate records.
Ensure that all aspects of the onboarding process align with relevant regulations, industry standards, and company policies, maintaining a focus on compliance.
Work diligently to identify solutions and resolve them efficiently.