A large non-profit located in Falls Church, VA is looking for an Administrative Specialist to support their Operations functions.
Job Responsibilities:
Provide administrative support for day-to-day activities.
Communicate the terms of pension benefits, including payment methods and adjustments and the collection of any overpayments.
Insure all required information has been received by and from Participants or Beneficiaries to initiate payments.
Accurately enter information into database to initiate and maintain payments to Retirees or Beneficiaries.
Maintain files of correspondence and other records.
Document Management - create documents in appropriate format, process documents for proper execution, track pension application status, scans, duplicate and archive and file documents.
Handle daily departmental mail and provide telephone/switchboard relief.
Work on various projects as needed.
Assist team members and cover for another employee due to absence or increased workload.
Perform additional assigned responsibilities required to support Operations.
Education, Experience and Skills Required:
Qualified candidates will possess a high school diploma or equivalency; Bachelor's degree strongly preferred and a minimum of two years' administrative experience.
Proven track record of exceptional performance in providing professional customer service.
Able to communicate effectively, both orally and in writing.
Strong verbal and interpersonal skills.
Able to work independently and within a team environment.
Able to handle multiple tasks and prioritize responsibilities while paying special attention to detail.
Demonstrates strong analytical and problem-solving skills.
Strong mathematical aptitude.
Able to use office equipment such as computer terminal, PC, printer, copier, calculator, scanner, fax machine and multi-extension telephone.
Familiarity with Microsoft Office software.
Highlights/Benefits Include:
Fun place to work with excellent opportunity for growth
100% fully paid health-insurance for both single/family, pension
Pension fund with large annual employer contribution