The Area Facilities Manager is responsible for the oversight of assigned facilities and maintenance programs. They manage a direct relationship with outsourced providers(s) on the day-to-day operations of equipment, property, and physical plant and ensure compliance with established maintenance programs and regulatory requirements.
Manages the day-to-day maintenance processes for the assigned Market.
Includes monitoring of open calls, KPI review /analysis, multiple call analysis, invoice and dispute resolution, PM regulations monitoring and spot verification, compliance with all maintenance related governance.
Manages all facilities driven projects for equipment, building systems, and betterment replacements.
Include compliances with project scope and budget; including project life-cycle duties.
Responsible for maintenance expense budget and capital budgets for coverage areas.
Includes budget versus actual explanation and root cause analysis. Utilizes data to drive actionable results for efficient expense and capital spend.
Field and site visits to evaluate service levels with reactive and preventative maintenance programs.
Utilize store visits to formulate equipment and business system replacement programs.
Represents the Facilities department in meetings / discussions / site visits with Operations and Franchisees and other key stakeholders.
QUALIFICATIONS:
Education: High School + Equivalent Experience or Bachelor/4 Year Degree.
Experience: 3-5 years of Management of multi unit retail operations in a franchise environment.
Construction and / or Facilities experienced preferred but not required.
Strong communication skills both written and oral with emphasis on dispute resolution.
Ability to perform multi-tasks within competing timeliness.
General or Strong knowledge of Project management processes.
Self Reliant and Motivated in a non office environment.
Additional Requirements:
Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment
Work on an on-call basis for emergencies as needed