About Springs Creative: We are a dynamic consumer fabrics company specializing in high-quality textiles, serving both direct-to-consumer (D2C) markets through our e-commerce platform and business-to-business (B2B) channels. Our Core Values are care, consistency, curiosity and collaboration.
Job Summary: As the Chief Operating Officer (COO) of our company you will play a pivotal role in managing all operational facets of the business with a strong focus on financial management. The position is critical in driving efficiency across production, supply chain, logistics, and business strategy. The position will be charged with developing and implementing strategies that ensure sustainable business growth. You will work closely with the Chairman, President and executive team to align operations with company goals and to foster a culture of continuous improvement and innovation.
Key Responsibilities:
Oversee day to day operations - including production, supply chain and logistics- ensuring efficiency, high-quality output, and on-time delivery of products.
Use data and metrics to monitor and manage department leaders to maximize performance (Marketing, Sales, Operations, Accounting & Admin).
Develop and implement operational strategies, plans and procedures to enhance productivity and efficiency across all operational areas.
Manage budget and financial planning for operational departments to ensure cost effectiveness and support the company's profitability goals. Ensure financial targets and other goals are met in all departments.
Ensure compliance with industry regulations and safety standards maintaining a safe work environment and adhering to all legal requirements.
Foster a culture of continuous improvement and innovation, encouraging teams to streamline processes and embrace best practices.
Collaborate with the Chairman, President and other executives to align operational strategies with overall business goals and contribute to long-term strategic planning and business growth.
Provide reports to Chairman and President as needed.
Lead and develop department managers and their teams, providing guidance and mentorship to build strong leadership and high-performance workforce across the organization.
Assist Chairman and President in managing relationships with customers, vendors, partners and other stakeholders.
Qualifications:
Proven experience as a Chief Operating Officer, Chief Financial Officer or other similar role.
BSc/BA in Business Administration or relevant field; MSc/MBA is a plus.
Strong understanding of corporate finance and performance management principles.
Experience in consumer products, manufacturing, supply chain or distribution operations, with a proven track record of successful leadership in operational roles.
Experience in streamlining operations and improving efficiency.
Strong analytical problem-solving and decision-making skills with the ability to interpret data and drive data-informed decisions. Data management and AI experience necessary.
Excellent communication and negotiation abilities for working with internal teams, suppliers and other stakeholders.
Hands on experience with ERP systems and operational management tools and proficiency in using technology to improve operational efficiency.
Preferred Qualifications:
Experience with ERP systems.
Previous experience in a fast-paced company.
Knowledge in operations, distribution and supply chain.
Experience in the textile and/or ecommerce industry.